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Call Centre & Customer Service 10

Call Centre & Customer Service 10

NCS AUWorkFromHome, Manawatū-Whanganui, New Zealand
30+ days ago
Job description

Overview

Join a small and friendly Inbound Call Centre team as a Customer Support Representative in a challenging and rewarding role with structured hours. Full time permanent role, 8am to 4.30pm Mon to Fri. North Shore Auckland location; Penrose office. Training provided. Friendly team with good phone and computer skills required. Work from home opportunity – seeking appointment setters to assist with booking demonstrations of SmartLab with primary and secondary schools. See also : We are not engaging any recruitment agencies for this role, so please apply directly.

We are a leading global provider in pharmaceuticals and healthcare products with a supportive culture and opportunities to grow within a dynamic team.

Responsibilities

  • Be the go-to support in our contact centre—manage requests, reports & client changes while growing your skills in a supportive team.
  • Provide Support, QA, reporting and client services across multiple clients (varied daily tasks).
  • Deliver outstanding customer support and build meaningful connections with clients and customers.
  • Participate in training and development opportunities to advance within the company.

Qualifications

  • Strong telephone and computer skills; ability to work in a fast-paced environment.
  • Experience in customer service or call centre environments is desirable.
  • Good communication and problem-solving abilities; comfortable using reports and client data.
  • Willingness to work standard hours (Mon–Fri) in the specified location; remote work opportunities may be available for certain roles.
  • Benefits

  • Competitive pay with a supportive team culture.
  • 50% public transport subsidy.
  • Genuine career progression opportunities—we love to hire from within!
  • Training provided and opportunities to grow in support, QA, reporting and client services.
  • Flexible and varied work with multiple clients and ongoing learning.
  • #J-18808-Ljbffr

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    Customer Service • WorkFromHome, Manawatū-Whanganui, New Zealand

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