Correctional Officer

Serco is a place where you can grow

Join a team of 12,000+ professionals across ASPAC and experience a place of challenge, opportunity, and reward.

We offer lots of opportunity for you to grow and flexible benefits to suit you in every stage of your life and career, including :

Comprehensive induction and ongoing training

Opportunities for career advancement

Supportive and inclusive work environment

Health and wellness programs

24 / 7 shifts offering work-life balance

Access to employee assistance programs

Free onsite parking

Competitive remuneration package

Medical insurance discount

Staff discount with selected major retail stores

Make an impact at Serco

As a well-trained Reintegration Officer (otherwise known as Corrections Officer), you'll make a positive impact by supporting the rehabilitation and reintegration of prisoners within a secure facility, ensuring their safety, and supporting their reintegration journey. Working on a 24 / 7 roster, you'll contribute to the security of the facility while fostering a safe and respectful environment.

Our Reintegration Officers makes a positive impact by :

Promoting and maintaining a safe and secure environment

Receiving prisoners into the facility, conducting searches, and supporting the daily activities and routines of the men, as well as escort duties within and outside the facility

Supervising and supporting prisoners in rehabilitation and reintegration programmes

Submitting accurate incident reports and maintaining administrative records

Building positive relationships with prisoners, staff, and external agencies

Supervising prisoner activities and work programs

Actively participating in team meetings to enhance team cohesion

Serco is a place for you

To be successful in this role you'll have :

Full Class 1 Driver Licence

Ability to work across a 24 / 7 schedule, including nights, weekends, and public holidays

Experience or willingness to undertake NZQA Offender Management Level 3 training

Excellent command of the English language as accurate incident report writing on a formal management platform is an integral part of this role

Life experience and life skills to support the men in our care on their reintegration journey

As a person you will be a reliable, dependable, trustworthy team player with well-developed problem solving skills and the ability to make informed decisions

Physical fitness to meet the demands of the role

For additional questions, or to learn more, please contact Giuliana Lehman – Talent Acquisition Partner :

(Please apply via the portal as we do not accept applications via email)

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Maori and Pacific people, LGTBQI+.

By joining Serco, you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.

Impact a better future at Serco.

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