Trainee Customs Officers - Christchurch

Overview

Do you enjoy a challenge?

Do you like to do something different every day?

Are you looking for a job where you can make a real impact?

Are you interested in being on the front line, playing a vital role in securing our borders?

We have several Trainee Customs Officer roles based in Christchurch as part of the Deployment Cycle.

As a Trainee Customs Officer you'll interact with a wide range of people.

You'll play a key role in protecting and enhancing the interests of New Zealand by managing border security and community risks that come with the flow of people, goods and craft into and out of New Zealand.

About this role | Mo tenei turanga mahi

You'll be part of a close-knit team.

As part of our deployment model, you will start at Christchurch International Airport, before moving around different operational locations / areas every couple of years.

Based on the Christchurch airport campus, these work areas include Inspections, Border Protect - Supply Chain Team and Service Delivery.

As part of deployment, you may also work at Lyttelton Port.

Even if you are not deployed to these areas, you will have the opportunity to learn about them.

Hours of work provide for 24 / 7 coverage across a 6 days on and 3 days off roster pattern, for which an annual allowance will be paid.

The annual salary for this role is $59,364 plus an annual allowance of $13,830 for working rostered shifts.

What you'll be doing | He aha tau e mahi ana

We'll train you for the job - and once you've successfully completed training you'll be :

Facilitating passengers and goods in and out of NZ, note taking, writing reports and entering information into our electronic systems

Questioning passengers and undertaking activities such as searching baggage

Processing passengers through Customs processes, this might have you sitting in a booth for long periods of time or standing up for long periods of time interacting with passengers

Ensuring passengers meet immigration requirements and knowing when to escalate situations

Inspecting goods, packages and / or containers at our Inspections facility or Lyttelton port

Applying Customs and other agencies' legislation, policy and procedures across a variety of functions to ensure compliance, security and protection of New Zealand's interests at the border

Working as part of our Border Protect initiative and regularly going out and engaging with stakeholders, businesses and others who work in the freight environment, educating and advising on Customs' core functions

Conducting Customs activities at the Port of Lyttelton including inspecting cargo, immigrating passengers, port patrol etc.

What you'll need to be successful | Ko nga mea ka hiahia e koe kia angitu te haere

We're looking for people with...

A passion for protecting our borders and affinity with what Customs does

Excellent communication skills and the ability to handle diverse situations professionally and tactfully

Great attention to detail and the ability to make sound judgments under pressure

A high level of integrity and a commitment to upholding laws, policy and procedures

Ability to adapt quickly, work in an often fast-paced environment and be comfortable embracing technological advancements and procedural changes

A good fitness level and able to manage the requirements of the role which includes completing our Officer Safety Tactics training, long periods of sitting and standing, and able to lift up to 20kg (baggage).

Working for Customs | Mahi ki te Mana Arai o Aotearoa

To work for the New Zealand Customs Service, you must be able to meet the following requirements :

Be a New Zealand Citizen or New Zealand Permanent Resident

Residing in New Zealand at the time of application

Have resided continuously in New Zealand for the last 5 years

Hold a full Class 1 NZ Driver's licence at the time of application

Successful applicants are also required to pass a medical assessment, drug test and have a clear Police record.

If you are a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 5 years but have been absent from New Zealand for a period of 6-9 months within the past five years, preferably in one or more of the following countries : either Australia, Canada, UK or the USA then you will be required to provide overseas Police certificates for these periods spent outside of New Zealand.

How to apply | Me pehea te whakauru

Please apply online, we cannot accept applications directly.

You will be asked about your interest and skills and experience relevant to these roles.

You will also need to complete psychometric assessments for which the links will be sent to you automatically once you submit your application.

We cannot process applicants who have not completed this testing.

Applications close on Thursday, 25 September at 11pm.

Please apply as soon as you can.

We will fill places at assessment centres as applications come in and this opportunity may close earlier.

Places are limited.

We will be holding assessment centres on 13th and 14th October.

You must be able to attend an assessment centre otherwise we will not be able to progress your application.

Training for this position will commence in early December.

New Zealand Customs Service | Te Mana Arai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace.

We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role.

New Zealand Customs Service | Te Mana Arai o Aotearoa also support flexible working arrangements.

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