Store Manager

Toy World is a leading retailer in the New Zealand, known for our high-quality products and exceptional customer service.

Our mission is to provide our customers with a unique and enjoyable shopping experience, while supporting the local community.

With a growing network of stores, we are committed to the continued expansion and success of our business.We are seeking an experienced and driven Store Manager to lead our thriving retail store located in the heart of Whangarei, Northland.

As Store Manager, you will be responsible for overseeing all aspects of store operations, ensuring exceptional customer service, and driving sales growth.

This is a full-time position that will see you playing a pivotal role in the success of our business.

What you'll be doing

Manage and lead a team of sales associates, providing direction, training, and performance feedback

Develop and implement sales strategies to meet and exceed financial targets

Oversee inventory management, including ordering, receiving, and stock control

Ensure the store is well-presented, clean, and adheres to visual merchandising standards

Handle customer inquiries and complaints, addressing issues in a timely and professional manner

Analysis sales data and store performance, identifying areas for improvement

Collaborate with the head office team on strategic initiatives and new store openings

Maintain stock levels and service standards

Formulate and implement purchasing and marketing policies

Promoting and advertising the products and services

Selling goods and services to customers and advising them on product use

Maintaining budget and stock level records

Maintaining financial transactions

Be involved in hiring and training of staff.

Supervise staff

Ensure compliance with occupational health and safety regulations

What we're looking for

Relevant work experience of two years or a qualification

Strong leadership and people management skills, with the ability to motivate and develop a team

Excellent customer service orientation and problem-solving abilities

A keen eye for visual merchandising and store presentation

Strong communication and interpersonal skills

What we offerAt Toy World we are committed to providing our employees with a supportive and rewarding work environment.

As a Store Manager, you can expect :

Competitive salary and bonus structure

Comprehensive training and development opportunities

Discounts on our products and services

Flexible work arrangements and a healthy work-life balance

A collaborative and inclusive company culture

Applicants to be available to work weekends, evenings and public holidays.

Salary range of the position is $

• per hour, for a full-time employment.

If you are an experienced retail professional who is passionate about leading a team and driving sales, we encourage you to apply for this exciting Store Manager opportunity via "myjobspace" or email the owner, Jignesh Patel.