Salesforce Functional Consultant

About the Salesforce Business Group

Accenture's Salesforce Business Group is the part of Accenture Technology devoted to selling, delivering, and supporting Salesforce technology-based projects across Australia & New Zealand.

Part of our global practice, our local and international ability is recognised unanimously as number 1 by Industry Analysts in their annual ratings on Salesforce consulting partners.

We think we're unique among our peers with our ability to understand Salesforce, its ecosystem and the career goals of those working in the Ohana.

We also bring our collective Accenture capability to our Salesforce work.

We work with our industry, consulting, strategy, service design and digital consultants to transform our clients.

Beyond doing the most exciting and most significant projects with the best team, we are at the foundation an Ohana (meaning family).

We believe we offer individuals a supportive home to grow your career no matter what your level of experience, specialty, gender, family situation, heritage, or life goals.

And if you're working from the kitchen bench or have an upset child in the background, we want to let you know that we get it.

You'll feel our team's difference from the moment you speak with us.

We're proud of the culture that shines through.

What's On Offer

A leadership team whose Managing Directors have a collective 50 years of experience in Salesforce delivery.

Over 270 of your Salesforce specialist peers, including 9 Certified Technical Architects.

Work with some of Australia's biggest brands on complex and groundbreaking projects.

Access to unlimited Salesforce and nCino certification vouchers across the entire product catalogue.

Attend formal and informal training, such as our Ohana Meetings, My Trailhead courses or our Accenture accreditations for Delivery Lead, Technical Architect and Solution Architect.

A merit-based structured career program.

Take on responsibilities in one of our communities of practice and build a career that could last your entire professional life.

What you'll do daily

Host client facing workshops, using a variety of in person and digital tools, including design thinking and other structured workshop methods.

Analyse business needs to develop requirements, user stories and other ways of describing client needs.

Perform the detailed design of business processes and functional application design using best practices for Salesforce implementations.

Present your work in playbacks to clients and their stakeholders, including to groups of over 100.

Configure, build, and test the application or technical architecture components, or direct others in doing so, including page layouts, lightning applications, Flows, Validation rules and other declarative features of Salesforce, up to and including use of nCino, Docusign, Conga Composer and similar tools from the Salesforce ecosystem.

Ensure work is well engineered and is performant and maintainable.

Inform the solution architect and project manager of any issues that may affect any other areas of the project and develop approaches to mitigate risk.

Participate in transitions of the application or functional components to the testers.

Fix any functional defects and performance problems discovered in testing.

Document the application to facilitate maintenance.

Participate in practice building activities such as presenting at brown bag sessions (we call them Khumbu's), or on Ohana and Practice Calls, become a Certification Champion or assist on of our Product Centric or Domain Centric communities of practice.

What we need from you

Innovate, coming up with creative, robust and quality solutions to customer problems.

Communicate to a wide range of people through email, showcases, presentations, meetings and workshops.

A relentless passion for client success.

Commercial acumen, both about the client's business goals and Accenture's obligations.

Robust analysis and design skills equal to your speciality

A collaborative spirit.

A passion for Salesforce, its ecosystem, technology and ethos.

Ethical behaviour, on every level, with an equal commitment to equality and diversity.

Relevant experience (see below) and relevant Salesforce certifications or Trailhead badges.

A note about experience.

We do not need a specific number of years of experience.

We hire a broad range of experience levels and offer positions that correspond to our assessment of your capabilities through the interview process and the market relevance of your skillset.

We value industry experience, deep technical excellence and, more of all, a demonstrated ability to influence outcomes.

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