Porter

Porter

• Marriott International

Job Number :

Job Category : Rooms & Guest Services Operations

Location : JW Marriott Auckland,

Schedule : Full Time

Position Summary

Open doors and assist guests / visitors entering and leaving property.

Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic.

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.

Monitor and maintain safety, security, and cleanliness of parking areas / levels, and report any vehicles / safety hazards, unauthorized personnel, or potential security problems to the manager / supervisor.

Maintain security of vehicles and vehicle keys.

Communicate parking procedures to guests / visitors.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others; support team to reach common goals.

Comply with quality assurance expectations and standards.

Stand, sit, or walk for an extended period of time or for an entire work shift.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Perform other reasonable job duties as requested by Supervisors.

Equal Opportunity Statement

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Seniority Level

Entry level

Employment type

Full-time

Job function

Other

Industries

Hospitality

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