Salesforce Marketing Cloud Consultant

$120,000 – $160,000 per year based on experience

We're the Salesforce, Data & AI consultants who value outcomes as much as you do.

Our consultants in Australia and New Zealand help driven organisations to cut through complexity and chart a clear path to achieve the outcomes that matter.

What we're looking for

We're seeking a strategic, experienced Marketing Cloud Consultant with a proven track record in designing and delivering data-driven, personalised engagement across digital channels.

With recent large project wins with industry-leading brands in the automotive, travel, and nonprofit sectors, this is an exciting time to join LavaBox.

What you'll do

Facilitate discovery and design workshops to align client objectives with Marketing Cloud solutions.

Collaborate with solution architects, developers, and Salesforce consultants to align Marketing Cloud with Salesforce Core, Industries, and Data Cloud solutions.

Design data models, segmentation, and journey orchestration that enable timely, relevant, personalised communications.

Implement and optimise cross-channel campaigns, analyse performance, and iterate for outcomes.

Coach client marketing teams to lift their Marketing Cloud capability.

What success looks like (client outcomes)

Measurable uplift against Objectives & Key Results (OKRs) focused on CX, conversion, revenue, and engagement.

Clear, value-tracked releases aligned to client marketing strategies.

Scalable solutions with robust data foundations that enable future use cases.

Experience and certifications you'll need

3+ years' experience with Salesforce Marketing Cloud Engagement.

Strong data design skills; comfortable with SQL and APIs / integrations.

Consulting fundamentals : structured discovery, prioritisation, stakeholder facilitation, and crisp written / verbal communication.

Eligibility to work in Australia or New Zealand.

Helpful (but not essential)

Experience with Marketing Cloud Next, Personalisation, Account Engagement (Pardot), and / or Marketing Cloud Intelligence (Datorama).

Exposure to Salesforce Data Cloud and Agentforce (unification, calculated insights, activations).

Industry experience in nonprofit, automotive, travel, or financial services.

Additional certifications : Marketing Cloud Administrator / Developer, Data Cloud Consultant, or relevant martech platforms.

Learn more about LavaBox

If you value meaningful work and meaningful relationships, LavaBox could be your kind of consultancy.

Explore what it's like to work at LavaBox :

Learn more about our company, culture & values :

Location & flexibility

We have offices in Sydney and Auckland, and offer flexible working options across Australia or New Zealand, with client on-site time as needed.

Ready to make impact happen?

We look forward to receiving your application.

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