Service Advisor

Be among the first 25 applicants

About The Company Our client is a multinational organisation within the automotive industry who focus on delivering exceptional customer service and sales experience. The team you will be joining is tight-knit, ambitious and motivated, and they are keen to upskill and professionally develop the right candidates.

What You’ll Be Doing

• Be the friendly first point of contact for customers across phone, email, website, and digital channels – making every interaction a great one.
• Triage enquiries quickly and accurately, connecting customers with the right team and ensuring nothing slips through the cracks.
• Play a key role in keeping customers coming back – from service reminders and recall campaigns to re-engaging lapsed customers with promotions.
• Build strong partnerships with Dealer Service Advisors and fleet contacts to keep everything running smoothly.
• Jump in to support your teammates with other tasks during busy times and represent the brand with warmth, professionalism, and consistency

About You

Previous experience in Service Advisor or Customer Service / Sales roles – ideally from the automotive industry

Apply Now!

To find out more, please get in touch with Chelsea on for a confidential chat.

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.

At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…

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