Senior System Engineer

Serco is a place where you can grow

Join a team of 10,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including :

Access to wellbeing and mental health support for you and your family via Sonder

Ongoing career development and certification support

Ongoing training and professional development (e.g., Microsoft, Cisco, VMware, ITIL certifications)

Inclusive and supportive team culture

Free onsite parking

Impactful work in a secure correctional environment

Make an impact at Serco

Step into a vital role at Auckland South Correctional Facility as a Senior System Engineer. You'll be responsible for the smooth operation of critical IT and operational technology systems, ensuring security, compliance, and system reliability. This role will see you working with internal teams, vendors, and government partners to support key prison technologies and infrastructure.

As a Senior System Engineer in the Technology team, you'll make a positive impact by :

Maintaining secure and resilient IT infrastructure across the facility

Supporting mission-critical systems including inmate management and communications

Leading incident response and resolving complex technical issues

Planning and delivering infrastructure projects and system upgrades

Implementing cybersecurity measures and ensuring compliance

Collaborating with stakeholders to align tech solutions with operational needs

Serco is a place for you

To be successful in this role you'll have :

A degree in Computer Science or similar, with relevant certifications (e.g. MCSE, AWS, Cisco)

At least 10 years' experience in systems engineering and infrastructure support

Proven expertise in server, network, storage, and virtualisation technologies

Experience with cybersecurity frameworks, identity / access management, and disaster recovery

Strong communication skills and a proactive, solution-focused approach

Experience with scripting / automation tools like PowerShell, Python or Ansible

In joining us, you'll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.