Housing & Tenancy Coordinator – Full Time Social & Housing Services • Ngati Whatua Orakei

Ngati Whatua Orakei is a hapu of Ngati Whatua.

We live in and around the Tamaki isthmus.

We hold to our mana motuhake, our history, our culture, our identity, and our reo.

Our whakapapa traces to Tuperiri and the hapu Nga Oho, Te Taou, and Te Uringutu.

We are tangata whenua in Tamaki.

Our authority over land and sea rests on take tupuna, take raupatu, ahi ka, and tuku whenua.

Ngati Whatua Orakei Trust looks after the collective affairs of our hapu.

We have more than 8,000 registered members across Aotearoa and overseas.

Orakei Marae is our cultural hub.

Te Kahu Topuni o Tuperiri describes the protective reach of our ancestor across our rohe.

Ko wai matou | Who are we

Purpose of the role

We are looking for a Housing & Tenancy Coordinator to support the Housing & Tenancy Manager in delivering quality housing services to whanau.

This role provides administrative and coordination support across tenancy processes, ensuring compliance with tenancy law and Ngati Whatua Orakei housing policies.

The Housing & Tenancy Coordinator will help ensure whanau have access to safe, warm kainga and that tenancy documentation, inspections, and reporting are completed to a high standard.

Nga tino pukenga / wheako | Qualifications & Experience

Essential

Experience in database management and preparation of formal documentation.

Strong analytical, organisational, and communication skills.

Ability to engage effectively with whanau and de-escalate situations when required.

Proven stakeholder engagement experience.

Desirable

Proficiency in te reo Maori or willingness to learn

Familiarity with tenancy and housing compliance frameworks and legislation and / or real estate qualifications

To be successful in this role, we recognise that the following values &competencies are critical for kaimahi / employees to flourish at Ngati Whatua Orakei :

Manaakitanga

Respect

Resilience

Whanau outcome focused

Collaboration

Cultural Understanding

Key Result Areas :

Manage tenancy-related documentation from application to termination.

Assist with housing waitlist management, allocation committee reporting, and tenancy tribunal documentation.

Support the Manager in liaising with tenants, whanau, and external stakeholders.

Record and monitor property inspections, maintenance requests, and compliance reports.

Track rent recovery and document tenancy breaches or disputes.

Help organise whanau hui and community events to support papakainga life.

Requirements &Checks

Applicants must have the right to work in New Zealand.

Police Vetting Report

Driver's Licence

Access to own reliable vehicle to travel within sites.

Apply Now

If you're interested, please click the 'Apply for this job' button at the top or bottom of the page.

If you have any questions about the role please email :

We will be reviewing applications and undertaking interviews ahead of the closing date, therefore please do not hesitate to submit your application!

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