It Support Engineer

Get AI-powered advice on this job and more exclusive features.Onboarding Support : Set up workstations, including new computer configuration, software installation, peripheral setup, and first-day on-site support for new employees.Technical Assistance : Provide helpdesk support (remote / on-site) to resolve IT issues, maintain office equipment (printers, meeting room devices), and ensure smooth daily IT operations.Network & Security Management : Install and configure network devices, perform regular maintenance, implement security policies, and ensure system protection through updates and patches.IT Asset Management : Maintain hardware and software inventory, track device usage, manage the asset lifecycle, and generate regular reports for management.Project Support : Assist with IT infrastructure planning for new offices, including cabling, server setup, and IT training for employees.Preferred SkillsProven work experience (minimum 2 years) as a Desktop Support Engineer, IT Support Technician, or similar role.Expertise in troubleshooting and administering Windows

• and macOS operating systems.Strong working knowledge of Microsoft 365 / Office 365 administration and troubleshooting (Exchange Online, SharePoint, Teams).

Proficiency in deploying software, running shell scripts, and managing configurations on macOS.Familiarity with Active Directory (AD) and / or Azure Active Directory (Azure AD) for user and computer management.Solid understanding of basic networking principles (TCP / IP, DNS, DHCP), NAT, VLAN and network troubleshooting.Soft SkillsExceptional customer service and interpersonal skills, with a patient and professional demeanor.Highly responsible, with strong security awareness, attention to detail, and excellent communication and collaboration skills.Excellent problem-solving and critical thinking abilities.Seniority LevelAssociateEmployment TypePart-timeJob FunctionEngineering and Information Technology

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