Join to apply for the Service Technician role at Patterson Companies, Inc.
Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets. We are seeking a motivated individual with a strong mechanical aptitude to join our Dental Service team. This is an opportunity to work alongside the best in the dental industry to provide first-class customer service while learning how to install and repair a variety of dental equipment including computer-related items. As employees develop their basic install and basic repair skills, they have growth opportunities with Patterson! Join a company that is Passionate, Focused, Always Advancing, and People-First.
Responsibilities
- Install and / or repair dental equipment under general supervision with the ability to work independently after training.
- Follow checklists, ensuring all critical parts are examined.
- Apply specific manufacturer and Patterson guidelines, OSHA and other applicable laws and regulations related to asepsis.
- Perform other duties as assigned.
- Provide excellent customer service and maintain customer relationships through follow-up and professionalism.
Required Qualifications
High school diploma or equivalentDemonstrated mechanical aptitude in trades such as carpentry, plumbing, heating, electronics or similarAbility to thrive in a fast-paced environmentRequires basic computer skills and ability to use smartphone / tablet technologiesInventory management including determining parts, supplies or tools needed to complete service requests and restocking vehicle as neededMust maintain a quality driving record in accordance with Patterson’s policies and represent Patterson Dental while driving a company vehiclePreferred Qualifications
Trade school training in carpentry / plumbing / heating / electricity / electronics is highly desiredExcellent organization and problem-solving skillsStrong work ethicKnowledge of Microsoft Outlook, Excel and Teams is helpfulStrong verbal and written communication skillsDemonstrated sense of urgency while following Patterson’s business conduct and code of ethics and responsibilitiesExcellent customer service and interpersonal skills to be the face of Patterson at customer sitesPhysical Demands
Must be able to remain in a stationary or driving position up to 100% per dayMust be able to lift boxes and dental supplies up to 1-25 pounds up to 75% per dayMust position oneself to install / maintain dental equipment, including under equipment or cabinets up to 50% per dayMust be able to reach at shoulder level and reach at waist level up to 25% per dayMust be able to move or lift dental equipment and supplies weighing up to 26-49 pounds up to 10% per dayMust be able to move dental equipment weighing up to 50 pounds into place less than 5% per dayMust be able to climb steps and / or ladders less than 5% per dayTravel and On-call
100% travel to customer sites in a local geographic areaOccasionally out of town for overnight and / or after-hoursJob Details
Seniority level : Entry levelEmployment type : Full-timeJob function : Information TechnologyIndustries : Medical Equipment Manufacturing#J-18808-Ljbffr