building the organisation of the future – more connected, modern, and purpose-driven. a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact.
- CRM & User Experience
- and will lead efforts to implement Salesforce, leveraging UX design skills and driving internal adoption. T you will lead the delivery of customer and business value at the AA by translating product vision into actionable work for agile teams. You’ll manage the backlog, prioritise features, and collaborate with stakeholders to ensure solutions are user-centric, technically feasible, and strategically aligned. With a strong focus on user adoption and process improvement, you’ll refine requirements, design intuitive experiences, and validate outcomes through feedback and data. This role demands a balance of strategic thinking and detailed execution, working closely with delivery leads, analysts, designers, and developers to drive measurable impact across the organisationDepending on your experience and interests, you’ll either help Regardless of the role, you’ll thrive in a scaled agile environment and know how to turn complex ideas into clear, actionable work. You’ll be confident managing a backlog, writing detailed user stories, and collaborating with Business Analysts and delivery teams to keep things moving. Strong stakeholder engagement, excellent communication, and a knack for prioritising based on strategic impact are essential. You’ll have experience delivering digital solutions, participating in agile ceremonies, and working across teams to drive measurable outcomes. A background in business analysis or product management is ideal—plus agile certification like ICAgile or SAFe.Additionally, if your strength is
- CRM & UX
- , you will have experience with Salesforce configuration and user experience design alongside a passion for improving agent workflows and member interactions.
- What We Offer |Ngā āhuatanga kei a mātou
- Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.
- Whether your strength is CRM and user experience or data and integration, we have a Product Owner role for you. Apply now to help shape smart, scalable solutions that matter
- We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.
- ### Our WhyOur purpose of caring for our Members and the people, spaces and places that are important to them drives us and connects us as a team.
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