Technical Advisor

## Mō tēnei tūranga mahi | About this role

• Hands-on technical problem-solving across three waters networks
• Key link between customers, field crews and internal teams
• Rongotai, Pomare or Porirua depot basedThis is a full-time position of 40 hours per weekThe remuneration range for this role is $74,325 to $104,929 p.a. (including KiwiSaver) depending on skills and experience
• The opportunity
• As a Technical Advisor, you'll provide day-to-day operational and technical support to ensure water, wastewater and stormwater issues are resolved quickly and effectively. You'll investigate customer concerns, assess network performance, specify required works, and verify that maintenance and repairs meet regional standards. Working closely with field crews, capital delivery teams and customer teams, you'll help keep the network safe, reliable and performing at its best.
• Key responsibilities include the following :
• Investigate water and drainage issues and provide technical advice
• Develop scopes of work and support field crews to deliver repairs
• Monitor planned and reactive maintenance and verify work quality
• Plan and approve water shutdowns and maintain network information
• Engage with customers on private property issues and support resolution
• To overview and be party to site walk overs on completion of Capital (capex) works and vested assets.
• About you
• To be successful in this role you will bring the following :
• Excellent customer service and relationship management skills
• Strong problem-solving, investigation and analytical capability
• Ability to interpret engineering drawings, use digital systems and report accurately
• A Full NZ Class 1 Drivers License
• Experience in water reticulation operations or similar fieldwork
• Strong customer service and relationship management skills
• Relevant technical or trade qualification, or equivalent experience
• Benefits
• At Wellington Water, our purpose extends beyond delivering great water services for the region; we foster a thriving community, support a diverse workforce, and offer supportive development opportunities. We genuinely care about your safety and wellbeing.
• Our benefits include :
• Flexible working arrangements including up to two days working from home
• Comprehensive wellbeing programme, including one paid wellbeing day annually
• Formal and informal professional development opportunities
• Five weeks annual leave accrual will be available following two years of continual serviceFor a full list of our employee benefits : Wellington Water is the professional water services provider across Greater Wellington and South Wairarapa. Our job is to provide safe and healthy drinking water, collect and treat wastewater, and ensure the stormwater network is well managed. We're a multi-council owned entity, tasked to manage the infrastructure and deliver water services to our communities.The value of water (a precious taonga) sits at our organisational heart. Our people are passionate about providing waters services for our communities and environment which is reflective in our values; Tangata Tiaki, Whānau and Mana.
• Applications close :
• Sunday, 7 December 2025
• How to apply
• To view a copy of the position description : To apply for the role, click on the 'apply' button or visit the Wellington Water Careers site, please note if you are a Wellington Water employee please apply using your work email.For further information, email : for safety sensitive roles will be required to undergo drug and alcohol testing prior to commencing employment with Wellington Water. You must also be legally entitled to work long-term in New Zealand or eligible to obtain a working visa.| Location : | Wellington - Wairarapa |

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