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Job Overview
Direct message the job poster from TELUS Health
Responsibilities :
- Provide short-term counselling to a diverse set of clients dealing with various personal issues that may or may not be work-related
- Evaluate client needs and work with them to set objectives and develop a strategy to achieve them, within the terms and conditions of the client’s EAP
- Provide excellent clinical services and embrace TELUS Health's culture of continuous learning
- Manage the administrative requirements as dictated by TELUS Health clinical models.
Qualifications and Skills :
Degree in Counselling, Psychology, or Social WorkProfessional College membership or registration with a mental health associationMinimum five (5) years post-graduate counselling experience with multiple populationsAbility to set short term objectives and use a solution focused approachAbility to clinically manage high-risk cases, including clients who are a threat to self or othersAble to work with individuals, couples and families and good knowledge of community resourcesExcellent time-management skills with the ability to handle a large volume of clientsExcellent verbal and written communication skillsMust be flexible to work days and evening shiftsEAP industry experience is an assetExceptional customer service focus, high professionalism and adherence to ethical principles of conductBasic knowledge of computer systems is an assetJob Details
Seniority level : AssociateEmployment type : Full-timeJob function : Consulting, Customer Service, and Health Care ProviderIndustries : Health and Human Services#J-18808-Ljbffr