Doorperson

Job Description

As Doorperson, you are the first welcome and the final farewell — the quiet confidence at the heart of our guest arrival experience.

In this role of presence and poise, you will greet each guest with warmth, attentiveness, and a refined heartfelt service that reflects the essence of our hotel. You will be entrusted with creating effortless transitions : opening doors, assisting with luggage, and offering a sense of calm and care from the very first interaction.

Beyond the door, you’ll support the broader Concierge and Front Office team in delivering a seamless guest journey — including valet service performed with precision, lobby presentation, and maintaining a secure, polished environment. Every moment is an opportunity to create connection, elevate expectations, and leave a lasting impression.

This is more than a role at the front door — it’s the beginning of a guest’s story with us.

Qualifications

You will harness your  luxury attitude , with  humble excellence , a  distringuished presence , and elevated  emotional intelligence . Your  pride  and  passion  will be complemented by :

• A full clean drivers license.
• Your ability to initiate contacts and establish rapport easily.
• Projecting professional image at all times through personal presentation and interpersonal skills.
• Your ability to organise time and work efficiently.
• You will need to hold working rights for New Zealand.

Additional Information

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team :

Our commitment to Diversity & Inclusion :

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.