Group Manager Business Support, Business Services, Data & Digital

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it.

Te whiwhinga mahi | The Opportunity

Our Business Services team is here to make sure that Data and Digital thrive like a well-oiled machine. We're the ones who help set the course, gather resources, and make sure things run smoothly - think of us as the ultimate planners and communicators, making sure everyone is on the same page!

We're like the superhero support squad for Data and Digital. From keeping everyone in the loop through top-notch communication (we're buddies with the Communication and Engagement team) to making sure the right people are in the right places (our friends in People and Culture are our partners here), we've got it all covered.

We've got a handle on best practices, training, and making sure everyone's got the right skills. Plus, we're the guardians of risk management and privacy – keeping things safe and sound in the world of Data and Digital is our specialty

Mōu | About you

As our Group Manager Business Support, you will play a vital role in powering the operations of our Data & Digital function. You will engage in strategic advisory and reporting ensuring that our journey is well-documented and shared, plus, you'll oversee business administration functions and collaborate with our fantastic colleagues across various Te Whatu Ora Corporate teams.

You will be at the forefront of developing and maintaining a comprehensive strategic reporting framework for Data & Digital. Your insights will be key in crafting impactful Executive, Board, and Ministerial reports, and you will be a master at gathering and analysing data, producing insightful reports for our senior management, Board, and Ministerial audience. We trust you to ensure accuracy and integrity in all your communications.

As a leader, you'll guide a team of talented individuals, supporting them in their growth and development. Creating a positive, innovative, and collaborative environment is your bread and butter. You will streamline processes, identify opportunities for improvement, and implement strategies that enhance the quality of our business support services. Monitoring performance indicators and addressing deviations will be your forte, and your liaison skills will shine as you foster relationships across various teams, ensuring everyone is on the same page.

Preference will be given to applications of significantly affected Kaimahi through the change process.

Ngā pūkenga me ngā wheako | Skills and experience

• Minimum 10 years in senior business support or office management roles, preferably for a large national organisation.
• Experience (and ideally formal training) in public sector practices (esp. Ministerial reporting and briefings).
• Strong knowledge of public sector and business processes, operational frameworks, and best practices.
• Significant experience in the development of Ministerial briefings and facilitation of responses to OIAs, PQs and media enquiries.
• Demonstrated ability to develop and implement policies and procedures that align with organisational goals and industry best practices
• Knowledge of relevant public sector performance, assurance, and compliance requirements.
• Strong leadership and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders (incl. managing teams of specialists, management of remote / hybrid / virtual teams).
• Excellent analytical skills, with the ability to interpret complex data, identify trends, and provide actionable insights. Proficiency in data analysis tools, reporting software, and MS Office Suite.
• Strong attention to detail and a commitment to accuracy and quality
• Ability to prioritise tasks in a fast-paced environment.
• Excellent communication and presentation skills (advanced written and verbal communications, experience writing reports for Executive and Board audiences).

Ka kawea e koe | You will bring :

Ko te mahi e tika ana mō te ao hurihuri nei | Work that suits today's ever-changing world

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.

Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai |Our commitment to equity, diversity and inclusion

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

At Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whānau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system – Māori, Pacific and Disabled People.

Tō tūranga i roto i Te Whatu Ora | Your place in Te Whatu Ora

When you join us, you become part of transforming the health system. This is a once in a life-time change, that will touch the lives of everyone in Aotearoa, and future generations. We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter. We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Me pēhea te tuku tono | How to apply

To view the position description and / or apply for the role (by submitting your cover letter and CV), please click “APPLY NOW.” For tracking and reporting purposes, all applications must be submitted through our online career portal. If you have any questions about the role, please feel free to contact Jayme at [email protected]

Preference will be given to applications of significantly affected Kaimahi through the change process.