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Manager Nz Ocs

Philip Morris InternationalAuckland, New Zealand

30+ days ago

Job description

Are you ready to #MakeHistory?

At Philip Morris International (PMI), we are transforming our business to promote a smoke-free future.

We are seeking an Auckland-based, forward-thinking Supply Chain Manager with at least 5 years of leadership experience in a multinational supply chain environment, preferably with project management and planning experience.

Officially known as the 'Operational Customer Service (OCS) Planning Manager', reporting to the Head of OCS AU&NZ based in Australia, this role is responsible for leading the NZ SC team in integrated business planning, warehouse, and logistics service delivery to meet market demand efficiently and cost-effectively.

This role also ensures team responsibilities such as sales forecast collection, analysis, and order management align with market needs and IBP standard operating procedures.

A Day In The Life Of OCS Planning Manager

On a daily basis, you will :

Lead NZ collaborative Integrated Business Planning (IBP) and ensure deployment at the market level with support from the IBP Manager AU & NZ;
Identify and lead initiatives to optimize cost, service, and cash based on data and analytics;
Act as a Business Partner to the commercial market MD and GM, serving as a single point of contact for operations;
Prioritize service level agreement KPIs and ensure customer satisfaction across channels;
Collaborate with the commercial team and lead continuous improvement projects, especially related to NZ regulatory changes and global program deployment;
Drive budget and rolling forecast preparation according to regional strategy and financial targets;
Report deviations, propose corrective measures, and lead NZ headcount and budget management;

Provide leadership and support to the NZ SC team to ensure development, engagement, and business continuity.

We're Looking For Someone Who Has

5-10 years of operations and supply chain expertise in multinational FMCG or electronics companies;

Leadership experience in complex, matrixed business environments;

Experience representing supply chain at leadership levels and influencing decision-making;

Proven experience in network optimization in NZ;

Strong team player skills and stakeholder engagement;

Bachelor's degree in Supply Chain, Business, Engineering, Manufacturing, or Finance;

Excellent business acumen across supply chain, operations, finance, and regulatory areas;

Solid IBP process and governance skills;

Experience with strategic tools like OGSM, SDDS, or PDCA;

High-level project management and analytics skills;

Understanding of end-to-end supply chain processes and systems;

Problem-solving skills and customer obsession;

Supplier and customer relationship management skills.

Join PMI And You Too Can

Define your future and ours, with empowerment to innovate and take risks;

Be part of an inclusive, diverse culture where your contribution is valued;

Collaborate with some of the world's best people and feel a sense of belonging.

This is a great opportunity to join a global organization offering a lifetime of exploration and discovery to #MakeHistory!

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Manager • Auckland, New Zealand