Client Travel Representative

Job Title :  Client Travel Representative Location :  Remote Employment Type :  Full-time / Part-time Salary :  Competitive base salary based on experience Job Overview : We are seeking a service-oriented and detail-focused  Client Travel Representative  to join our remote customer care team.

This role is responsible for supporting clients throughout their travel journey, from initial inquiries and bookings to post-travel follow-up.

The ideal candidate has a passion for helping people, strong organizational skills, and the ability to work independently in a fast-paced remote environment.

Key Responsibilities : Respond to client inquiries via phone, email, and live chat in a professional and timely manner Assist with travel bookings including flights, hotels, transportation, and activities Process itinerary changes, cancellations, and rebookings as needed Provide accurate information on travel regulations, destination requirements, and itinerary options Maintain client profiles and preferences to personalize each travel experience Monitor potential travel disruptions and provide proactive support and solutions Ensure compliance with travel policies, budgets, and company procedures Coordinate with internal travel advisors, agents, and service providers to deliver seamless experiences Document all interactions and updates in CRM and booking platforms Qualifications : Minimum of 1–2 years experience in customer service, ideally in travel, tourism, or hospitality Excellent verbal and written communication skills Comfortable using travel booking systems (knowledge of GDS such as Sabre, Amadeus, or Apollo is a plus) Tech-savvy with the ability to quickly learn and navigate CRM systems, online booking tools, and productivity software Strong problem-solving ability and attention to detail Ability to work independently while collaborating effectively with remote teams High school diploma or equivalent required; additional coursework or certification in Travel or Tourism is a plus What We Offer : Competitive hourly pay with performance incentives Fully remote work environment with schedule flexibility Professional development and ongoing travel industry training Opportunities for career advancement within the travel services team Access to travel discounts and wellness benefits (subject to employment type and location) About Us : We are a customer-centric travel services company dedicated to providing exceptional support and personalized service to clients around the globe.

Our mission is to make travel planning stress-free, efficient, and enjoyable through a combination of expert guidance and technology.

Join our growing remote team and be part of redefining modern travel support.

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