Administrator Housing Support - Hutt Valley & Porirua

Mo tenei turanga mahi| About this role

We have 2 opportunities - take ownership of administrative responsibilities and support the Housing Support teams in the Hutt Valley

If you're looking for a fast paced, varied role where no 2 days are the same - read on!

Full time permanent roles with the salary of $66,834 + 5 weeks' annual leave + benefits

One based in Porirua and the other in the Hutt Valley

Te Whiwhinga Mahi | Our opportunity

As an Administrator Housing Support in the Hutt Valley, you'll play a key role in providing efficient and proactive administrative services to ensure our offices run smoothly.

You will work alongside and support a dedicated team of customer-facing roles, to ensure our people and customers are supported and set-up for success.

You'll be the first point of contact for customers visiting our office, and will deal with customer communications and queries, as well as providing internal administrative support and coordination across our 2 offices.

Out Hutt Valley role will require you to be working from our Upper Hutt office at least 2 days per week.

Nga pumanawatanga ou - What you will bring

Support the effective running of the site office / s including office facilities to ensure a safe, efficient work environment.

Complete a range of administrative activities critical to the support of site operations such as supporting planning and delivery of events, records management, printing, scanning etc.

Manage emails to the group mailboxes - to ensure a timely response (or escalation when needed).

You will have a sound understanding of confidentiality, knowing when it is appropriate not to share information.

You'll have strong interpersonal and communication skills, coupled with the ability to remain calm and resilient in sometimes pressured environments

Work alongside the Housing and Wellbeing Support Team to provide support in areas such as :

Contacting customers

Completing financial tasks (e.g., raise and amend purchase orders, receipt invoices and Flexipurchase administration as required)

Lodgement and management of mediation applications with MBIE including regular monitoring and maintenance of the Tenancy Tribunal tracking spreadsheet as required.

Assisting with preparation of sign-up documents

Scheduling customer meetings.

Nou te rourou - What's in it for you?

We offer competitive salaries, five weeks' annual leave and a benefits package including a range of insurances and career development. These benefits are described in more detail here

As a Kainga Ora - Homes and Communities employee, we want to make sure that you have all the tools and support you need. We want to ensure you are healthy and have work-life balance. We also want to support and grow your personal and career development through on-the-job learning, training courses, secondments and study opportunities.

O Tatou Uara - Our Values

Our values were developed by us, for us. They unite us as an organisation and guide how we work every day. Our values are :

Manaakitanga- People at the Heart

Mahi Tahi- Better Together

Whanake- Be Bold

Tuhono mai - Join us

To view the position description and apply for this role, please follow the online process via

If you have any questions or for a confidential discussion, email

Please note Kainga Ora is going through change and preference will be given to the internal employees' applications whose substantive role has been confirmed disestablished.

Applications close at 11.55pm on Wednesday 23rd July 2025.

We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.