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Assistant Operations Manager

Assistant Operations Manager

DexusAuckland Central, Auckland, NZ
11 days ago
Job description

Dexus (ASX : DXS) is a leading Australasian fully integrated real asset group, managing a high-quality Australasian real estate and infrastructure portfolio valued at $50.1 billion. We believe that the strength and quality of our relationships will always be central to our success and are deeply connected to our purpose : Unlock potential, create tomorrow.

The Opportunity

As Assistant Operations Manager, you will play a pivotal role in supporting the Operations Manager and site team to achieve business objectives for the asset. This role is primarily based at Botany Town Centre with free onsite parking. Important to note, is on an ad hoc basis some travel is required to Manukau Supa Centre, given Dexus manage their retail operations.

Your focus will be on ensuring smooth operational administration, maintaining high standards of safety and compliance, and driving operational performance. By championing best practices in environmental health and safety, maintenance, and sustainability, you will help set benchmarks for excellence. Your proactive approach will contribute to strategic planning, efficient resource management, and continuous improvement, ensuring the asset operates effectively and delivers value to all stakeholders.

You will make an impact by :

Operations & Facilities Management

  • Support the Operations Manager with day-to-day activities and capital projects.
  • Oversee maintenance, cleaning, and security services to ensure smooth operations.
  • Coordinate with retailers and stakeholders to minimise disruption and optimise performance.
  • Manage team rosters and tasks for efficient delivery using Dexus systems (e.g., Yardi, Rapid, Periskope).

Planned Maintenance & Contractor Management

  • Conduct regular inspections and ensure services meet contractual standards.
  • Manage contractor inductions, permits, and compliance documentation.
  • Monitor contractor performance and support procurement of new contracts.

    • Financial & Environmental Management

  • Assist with budgeting, forecasting, and monthly performance tracking.
  • Drive sustainability initiatives, improve utility and waste efficiency, and recommend asset upgrades.

    • Compliance & Safety

  • Maintain building compliance and lead health and safety practices.
  • Manage emergency procedures, audits, and incident reporting.

    • Tenancy Coordination

  • Facilitate tenancy delivery programs and resolve pre-trading matters.
  • Manage approvals and certifications for tenancy works.

    • About You

    You’ll bring experience in operations or facilities management, ideally within a shopping centre or commercial property environment. You’re confident managing day-to-day operations, coordinating projects, and building strong relationships with contractors and stakeholders.

    You’ll have solid administration and reporting skills, with proficiency in Microsoft Office and exposure to systems like Yardi, Rapid Global, and Periskope. Knowledge of building systems, risk management, and budget processes will set you up for success. You will bring :

  • Organised and proactive approach – you’re able to juggle priorities and meet deadlines.
  • A strong communicator and influencer, with a customer-first mindset.
  • Comfortable leading a team, taking ownership, and responding quickly in emergencies.
  • Collaborative, innovative, and focused on achieving results within budget.

    • Why choose Dexus?

    The Dexus culture and spirit is what differentiates us. Together, we take pride in our values : rally to achieve together and build trust through action. As an employee of Dexus, you will benefit from :

  • Flexible Working : Our hybrid work model lets you thrive both professionally and personally. Whether it’s working from home or collaborating in our state of the art and award-winning offices, we’ve got you covered.
  • Wellbeing Matters : Enjoy a Wellbeing Allowance, extra annual leave days (our exclusive ‘Dexus’ days), and our holistic Safe and Well program. Your health and happiness is a priority.
  • Continuous Growth : Enhance your career with professional development, memberships, and study assistance. We invest in your learning journey.
  • Tribe : Our commitment to supporting LGBTQ+ staff earned us Silver Employer Status in the AWEI 2024. We foster an inclusive environment where each individual feels recognised and appreciated.
  • Focus on Sustainability : Dexus is deeply committed to making a positive impact on the communities it serves. Align your personal values with your professional endeavours.
  • Parents@Work : Supporting parents and carers through coaching and education. We understand the importance of work-life integration.

    • We are dedicated to creating an inclusive workplace that values diversity in every form. We are actively striving to close the gender pay gap and invite applications from individuals of all genders, backgrounds and abilities. If you believe you can thrive in this role but do not meet every requirement, we encourage you to apply.

    Reach out to talentacquisition@dexus .com if you require any accommodations or additional support during our recruitment process; we're here to help.

    Ready to help create the future? Apply now or visit

  • Dexus and ‘unlock potential, create tomorrow’.
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