Travel Reservations Consultant

Overview

Antipodes Travel is a well-established Dunedin-based Travel agency committed to providing memorable and seamless travel experiences to our clients across New Zealand, Australia, and the Pacific Islands.

POSITION OVERVIEW :

You will be responsible for assisting our Travel Consultants in booking their client’s travel arrangements. This role involves providing accurate information and efficient booking services to ensure our clients have a memorable and stress-free travel experience.

The successful applicant would be joining a small office environment in central Dunedin of primarily French Speaking employees (bilingual). Notions of French would be a bonus, however, should the candidate not have command of the language, an outgoing personality would be of help.

Key Responsibilities

• Make and confirm travel reservations, including accommodation, car rentals, ferries, and activities, using our reservation systems and tools.
• Collaborate with team members to ensure accurate and up-to-date information about bookings and suppliers’ payments.
• Handle any changes or modifications to existing travel bookings, including cancellations and rebooking requests.
• Provide exceptional customer service by addressing client concerns, resolving issues, and maintaining a positive and professional attitude.
• Upload rates in our booking system.

Qualifications

Benefits

Full time position, 35-40 hours per week from Monday to Friday.

Starting date : end of October-beginning of November 2025.

Applicants must have the right to work in New Zealand for an extended time.

#J-18808-Ljbffr