Global Infrastructure – IT Analyst, ANZ (based in Tauranga, NZ)

Global Infrastructure – IT Analyst, ANZ (based in Tauranga, NZ)

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

The Global Infrastructure – IT Analyst is responsible for supporting the Cytiva business functions infrastructure. Enhancing customer satisfaction and support by addressing customer inquiries, resolving issues, and any IT services that are essential to our business operations. You will be part of our Global Infrastructure Client Technologies APAC team, contributing to projects and providing hands-on IT support to ensure efficient service delivery and optimal customer experience.

Location : This position reports to the Director, Client Technologies APAC and is part of the Infrastructure and Operation, Client Technologies APAC team located in Cytiva Tauranga and will be an on-site role .

What you will do :

• Responsible for daily operational and support activities, including the setup of laptops / desktops, maintaining the IT rooms, providing assistance during company events, etc.
• Monitor IT ticket queues and resolve infrastructure incidents and service requests, these can come in form of incoming phone calls, walk-up or web-submitted IT tickets.
• Providing support for manufacturing and warehouse operation are the highest prior. Work closely with the business and function leaders in ANZ and Global to provide IT guidance and assistance to support the business requirements.

Who you are :

Travel, Motor Vehicle Record & Physical / Environment Requirements :

It would be a plus if you also possess previous experience in :

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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