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Business Sales Agent (Ward St, Hamilton)

Business Sales Agent (Ward St, Hamilton)

Vodafone New Zealand LimitedWaikato, New Zealand
2 days ago
Job description

Select how often (in days) to receive an alert :

Title : Business Sales Agent (Ward St, Hamilton)

As a

Customer Champion Consultant

in ourSmall Business Sales Team, you'll play an essential role in helpinglocal small business customersstay connected—offering expert advice and tailored solutions that make a real difference to their operations and growth.

Based in our Ward Street, Hamilton Retail Store, you'll support customers through inbound and outbound phone and messaging channels, with a focus on Join and Leave intents for Mobile and Broadband campaigns.

You'll be the trusted advisor our small business customers rely on, delivering exceptional experiences while driving strong sales outcomes.

Join our awesome frontline contact centre whanau at One NZ, where your passion for people, problem-solving, and supporting the Hamilton business community will shine every day.

We're excited to welcome you into our whanau, so please ensure you're available to start on early November 2025, as this role has a set start date.

Ko to mahi – what you'll do

Manage One New Zealand's unmanaged business customer base, delivering exceptional service through outbound calling and campaign execution.

Improve product sales through cross-selling into new products, achieved through high presentation rates.

Serve our customers through exceptional experiences, solving issues seamlessly and meeting their business needs so they remain a valued customer of One New Zealand.

Extend the customer lifetime value through upgrades of devices and accessories.

Work as part of a critical team with strong communication and the ability to execute against marketing activity.

Na tou rourou - what you'll bring

Relevant experience in Sales and Customer Service, with a sales-driven approach and a customer-first mindset that balances commercial outcomes with exceptional service.

Excellent communication and active listening skills, with the ability to engage effectively, understand customer needs, and build strong rapport.

Confidence using digital platforms and systems, with the ability to quickly adapt to new tools and technologies

Demonstrates strong business acumen.

Resilient and adaptable, with the ability to respond effectively to changing customer needs and dynamic environments

Ability to manage multiple customer interactions across platforms, maintaining focus, accuracy, and responsiveness in a dynamic environment.

Uncapped commission structure with significant earning potential above your base salary

Comprehensive sales training, coaching, and mentoring from industry experts

Career progression pathways into business sales, management, or other areas of One NZ

A fully subsidised Southern Cross health insurance cover for you and your family.

Market leading mobile phone with unlimited data plan, for business or personal use.

Lifestyle leave where you can purchase an extra week or two of annual leave.

Discounts on One New Zealand products, services and much more!

Recognition programs to celebrate your sales achievements

Joining our whanau means more than just starting a new job - it's the beginning of a journey that will challenge and inspire you to play your role in something bigger.

You'll be part of a supportive team, immersed in unique workplace experiences, and working with cutting-edge technology that's shaping the future.

Whether you're keen to grow your industry skills or explore opportunities in a new environment, you'll have the chance to learn, lead, and thrive.

Because at One NZ, we don't just connect people - we grow careers and empower futures, all while helping build

a better-connected Aotearoa New Zealand.

Kia renarena te taukaea i Aotearoa New Zealand.

At One NZ, we're on a mission to shape a better-connected Aotearoa by delivering simpler and smarter products and services that truly make a difference to our customers.As a valued member of our

One Hub

team, you ' re not just part of the journey - you ' re the face and voice of it.

Every interaction helps build trust, creates connection, and makes a real difference to our customers.

Whether you're just starting out or looking for a fresh opportunity, here's your chance to make a real impact.

Grow your skills, be part of a team that celebrates care and community and help us bring connection to life for customers across Aotearoa.

Please note our recruitment process :

We're excited to welcome new talent to our team.

Due to the nature and urgency of this role, we're prioritizing applicants who are based locally.

To be eligible, you must be a New Zealand citizen, resident, or hold a valid work visa with at least 18 months remaining.

As part of our commitment to a safe and secure workplace, we conduct criminal and credit background checks.

Please apply only if you're comfortable with this process.

#J-18808-Ljbffr

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Sales Agent Hamilton • Waikato, New Zealand

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