Outreach Keyworker - Kaimahi Mataamua Totoro Whanui

Join us as an Outreach Keyworker – Kaimahi Mataamua Totoro Whanui at Auckland City Mission – Te Tapui Atawhai.

Job Details

Full Time

Application Closes : 14 Dec

Location : Auckland – Central Auckland

Role Type : Social Worker

Fixed Term : Until July

Hours :

(Mon–Fri)

About the Role

The role of Outreach Key Worker – Kaimahi Mataamua Totoro Whanui involves daily outreach within Auckland CBD and surrounds to support rough sleeping individuals.

Outreach key workers provide coordination and support to access health, housing and other social services, guided by Housing First and Taiki principles.

You will engage proactively, use case management and advocacy skills, build trust, and address immediate and long-term needs with a strengths-based approach.

The majority of work occurs in community public spaces, but also includes Mission sites and emergency housing.

This position offers an entry point to further career development within Auckland Mission.

Duties

Connect with whanau who are rough sleeping through assertive outreach activities.

Provide consistent engagement and build relationships with whanau in a planned and coordinated way.

Provide assessment in line with the Street to Home framework to understand whanau needs and inform goal plans.

Deliver outreach and case-management to people experiencing homelessness and / or housing instability.

Develop and maintain positive and professional relationships with internal and external stakeholders (e.g., Auckland Council Staff).

Skills and Experience

Previous experience working with clients who have complex needs including trauma, mental health, addiction, poverty and homelessness.

Understanding of complex cultural, social and economic factors that contribute to homelessness.

Community development and engagement experience.

Empathy and understanding of issues of trauma, mental health, addiction, poverty and homelessness.

Full, clean New Zealand driver's licence.

Skills, experience and knowledge may also be obtained from a number of different experiences, such as paid work, voluntary work, work undertaken within your Church, Marae, or from specific iwi / whanau responsibilities.

Benefits

5 x 'Mission leave' days, additional to annual and sick leave.

Access to EAP & external supervision.

Access to kapahaka and weekly waiata.

Ongoing training and development.

15% discount at Auckland City Mission Op Shops.

Access to low-cost, farm fresh produce on a weekly basis.

Close to public transport.

Career progression opportunities.

About the Organisation

Auckland City Mission – Te Tapui Atawhai supports Aucklanders in greatest need.

Since our doors opened more than 100 years ago, we have responded to evolving social needs with care and compassion, advocating for sufficient homes, nutritious food and accessible health care.

We operate across nine sites in Taamaki Makaurau, offering support for as long as needed.

In the past year we helped 200 people secure permanent homes, conducted over 20,000 consultations, cared for 462 people in residential detox, distributed nearly 50,000 food parcels and served over 80,000 warm meals.

Our work has earned awards recognising Maori workplace empowerment and solutions.

Please apply with a resume and a cover letter outlining your interest.

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