Broker - Personal Lines

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team.

Join a family of diverse minds, united by a relentless pursuit of excellence.

As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions.

Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.We believe that every candidate brings something special to the table, including you!

So, even if you feel that you're close but not an exact match, we encourage you to apply.OverviewAbout us : At Gallagher, we've been helping to protect what's important to people and businesses for more than 95 years.

Gallagher is the world's third largest insurance brokerage and risk management company, with a global network of brokers in over 130 countries.We make success happen.

We are stronger as one team and together we continually strive to make a difference, whether it's for our clients, our colleagues or our communities.

Our shared values are core to our culture and are reflected in everything we do, as set out in The Gallagher Way.About the role : We're looking for a confident and motivated team member to join our professional and driven team in Palmerston North as a Personal Lines Broker.

You will engage with clients via phone and email to understand and provide insurance solutions for their personal assets such as house, contents, cars and boats etc.

You will also undertake processing of new business, renewals and endorsements together with being the pivotal point of contact for clients and underwriters.You will be natural at engaging people with exceptional communication and relationship building skills to service, develop and maintain a well-established portfolio of loyal clients.

Although previous experience will be beneficial, it is not required, as full training will be provided.How you'll make an impactBuild knowledge and understanding of our clients' domestic insurance needs to provide tailored adviceDeliver expert domestic insurance advice and products to our clientsService renewals, new business, alterations and endorsementsManage and resolve client enquiries (cover queries, policy amendments)Partner with the claims team to manage the claims processProvide clients with timely and accurate updates on domestic insurance claimsDevelop and maintain strong client relationships to ensure trust and brand loyalty existsSkills and ExperienceThe ability to build and maintain enduring relationships with clients and team membersWorking knowledge of Microsoft OfficeExcellent organisational skills and the ability to work under pressurePrevious experience working in a corporate environment, or insurance experience in a broking / claims or similar role will be advantageousA certificate in Financial Services (NZQA Level 5).

NB : While you will need to be NZQA level 5 qualified with a Certificate in Financial Services we don't expect you to bring this to the table.

For the right candidate we will pay for and provide you with the support to gain your qualification through our study support program.Why join usBecoming a part of the Gallagher team offers a wide range of benefits that demonstrate the company's dedication to supporting employees' professional development, wellbeing, and overall job satisfaction.A collaborative and supportive work environment.Opportunities for professional growth and career advancement.Access to industry-leading tools, resources, and training programs.The chance to work with a global leader in insurance and risk management.How to applyWe know you'll really enjoy being part of our professional, close-knit team.

As part of the US based Gallagher group of companies, we have scale and multi-national reach with a kiwi feel.If this sounds like you, then click the "apply" button above, or for more information contact our friendly recruitment team via email at

• and benefitsWe value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization.

For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities.

We see inclusion as a conscious commitment and diversity as a vital strength.

By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.We know you'll really enjoy being part of our professional, close-knit team.

As part of the Global Gallagher group of companies, we have scale and multi-national reach with a Kiwi feel.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.

Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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