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Client Services Director

Client Services Director

WerkagencyWellington, Wellington, New Zealand
1 day ago
Job description

Overview

Werk Agency is on the lookout for a relationship-driven leader to step into a pivotal role for our team. As our Client Services Director , you’ll be the bridge between our clients and our agency’s creative and marketing powerhouse — ensuring campaigns are delivered seamlessly, relationships thrive, and opportunities for growth are always on the radar.

What You’ll Do

  • Be the go-to for key clients, building strong, lasting partnerships
  • Lead the charge on client success, retention, and account growth
  • Oversee marketing campaigns across digital, social, OOH, comms, and brand strategy
  • Collaborate with our creative team on design, web, photography, and video projects
  • Spot opportunities for upsell and cross-sell that add value to both client and agency
  • Guide and develop our client-facing team members, driving high performance
  • Work in a strategic capacity helping to shape the future growth and innovation of our agency

What We’re Looking For

  • Proven experience leading client relationships in a marketing, creative, or agency environment
  • A natural problem-solver who thrives under pressure and keeps clients smiling
  • Strong commercial instincts — able to identify growth opportunities and deliver ROI
  • Excellent communicator, collaborator, and team leader
  • Strong relationships with suppliers and publishers across the media landscape in New Zealand
  • Why Join Werk?

    We’re a small but mighty team of marketers and creatives, known for our bold ideas and hands-on execution. At Werk, you’ll have a seat at the table shaping client strategy, real ownership over your accounts, and the chance to grow with an ambitious, future-focused agency.

    Seniority level

  • Director
  • Employment type

  • Full-time
  • Job function

  • Business Development and Sales
  • Industries

  • Advertising Services
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    Client • Wellington, Wellington, New Zealand