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Housing Services Referral Coordinator
Housing Services Referral CoordinatorKa Puta Ka Ora Emerge Aotearoa • New Zealand
Housing Services Referral Coordinator

Housing Services Referral Coordinator

Ka Puta Ka Ora Emerge Aotearoa • New Zealand
12 hours ago
Job description

Ka Puta Ka Ora Emerge Aotearoa – Hillsborough, South Island

  • Full-time fixed term opportunity until June 2026
  • Based in Hillsborough, Christchurch
  • Salary band : $63,416.35 - $71,525.62 (placement within this band is based on experience and qualification)

Ka Puta Ka Ora Emerge Aotearoa (KPKOEA) is a national organisation providing services in mental health, addiction, disability, wellbeing, and housing. We believe every person deserves the opportunity to live a full and meaningful life in the community of their choice. At the heart of everything we do is a commitment to empowering whānau to thrive.

Role Overview

As our Christchurch based Referral Coordinator, you’ll be the first point of contact for social service agencies for housing referrals. This role will act as the primary contact for referrals, providing phone and written support to referrers. It will involve direct coordination with regional teams to manage the entry, transfer, and exit of tenants and service users from Accommodation Services.

Key Responsibilities

  • Serve as the primary contact for housing referrals from social service agencies.
  • Provide phone and written support to referrers.
  • Coordinate with regional teams to manage entry, transfer, and exit of tenants and service users from Accommodation Services.
  • Leverage strong administrative and communication skills to maintain well‑documented processes.
  • Engage with whānau to understand and meet their needs.
  • Build relationships with key stakeholders and prioritise tasks efficiently.
  • Qualifications & Skills

  • High level of discretion when processing sensitive information.
  • Be able to work in a non‑judgemental environment.
  • Comfortable using multiple systems including Excel, Microsoft Office.
  • The right to live and work in Aotearoa.
  • Full New Zealand Driver’s License (essential).
  • Benefits

  • Generous leave entitlements
  • Support for your wellbeing and professional growth
  • Ongoing training and development opportunities
  • Access to an Employee Assistance Programme
  • Discounts with Southern Cross Health, PB Tech, Harvey Norman, Anytime Fitness, and more
  • A culturally grounded workplace committed to Te Tiriti o Waitangi and our three Pou
  • #J-18808-Ljbffr

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