Senior Advisor Online Services

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• New Year, new opportunity fixed term until November 2026
• Utilise your strong business knowledge of the Enhanced Immigration Online system (ADEPT), (or use your ability to quickly understand and learn the system) to drive efforts to improve and meet the needs of customers and operational teams
• Manage relationships with senior leaders, colleagues and stakeholders
• Provide high-level strategic and operational advice to identify opportunities for improvement and ensure good outcomes for INZ
• Salary range $101,911 - $121,196 + KiwiSaver | Wellington based

We are seeking a Senior Advisor to join the Online Services team in the Future Services branch.

You will engage and collaborate with key stakeholders across the organisation and the wider Ministry to address gaps in processes that impact the delivery of the strategic direction and initiatives of Online Services. You will lead and support tactical responses to operational activities and drive efforts towards the successful implementation of a fit‑for‑purpose product to provide an end‑to‑end business solution that meets the needs of customers and operational teams.

You will be a subject matter expert providing specialist operational advice ensuring the implementation of the strategic direction for the ADEPT product, including the embedding of ADEPT into the business to ensure INZ is utilising the full opportunities that the online product offers.

Ngā pukenga me ngā wheako e hiahiatia ana - Skills and Experience Required

You must be a New Zealand citizen or Permanent Resident visa holder.

Don't miss this opportunity to join a small, passionate and dynamic team and shape the future of Online Services for INZ. Apply now and take the next step in your career at INZ.

When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.

All applications must be submitted via our online process.

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