Assistant Store Lead (Invercargill)

Assistant Store Lead (Invercargill)

At One NZ, we're all about people serving people and connecting communities.

As a

Floor Lead

in our Retail Store, you'll be the go-to person, stepping up to inspire and guide our Customer Champions, and ensuring every customer is satisfied with their One NZ experience.

We'll rely on you to drive sales, recruit new team members, nurture growth and development, and keep the store running smoothly – all while contributing to our purpose of creating a better-connected Aotearoa.

This is a full-time role (40 hours per week).

Monday to Sunday availability is required for rostered shifts at our

Invercargill

retail store.

Ko to mahi – what you'll do

Lead and Inspire

: Support the Retail Lead in guiding a team of passionate Customer Champions.

Collaborate and Plan

: Work closely with the Retail Lead, Area Lead, Market Lead, HRBP, and People & Planning to meet employee resource needs, including creating effective rosters.

Customer Delight

: Ensure every customer leaves thrilled with their One New Zealand Retail experience, with their needs and expectations not just met, but exceeded.

Drive Sales

: Achieve and surpass sales targets with enthusiasm and determination.

Recruit and Grow

: Partner with the Retail Lead and Talent Acquisition team to bring in new team members and foster their growth.

Develop Talent

: Ensure the continuous growth and development of your team alongside the Retail Lead and Enablement team.

Operational Excellence

: Work with the Retail Lead to maintain smooth and efficient store operations.

Na tou rourou – what you'll bring

Preferred Background

: Experience in Retail or Telecommunications.

Sales Savvy

: Proven track record of working to sales targets.

Customer Service Pro

: Strong background in delivering exceptional customer service.

Leadership Experience

: At least 6–12 months of experience in coaching, mentoring, or managing others.

Flexible Schedule

: Comfortable working rotational shifts, including evenings and weekends.

Tech Enthusiast

: Motivated to stay current with technology and pursue informal learning (on the job, via colleagues) to deepen your industry knowledge.

Earn a competitive sales commission on top of your base salary.

Comprehensive sales training, coaching, and mentoring from industry experts.

Career progression pathways into business sales, management, or other areas of One NZ.

A fully subsidised Southern Cross health insurance cover for you and your family.

Market-leading mobile phone with unlimited data plan, for business or personal use.

Lifestyle leave where you can purchase an extra week or two of annual leave.

Discounts on One New Zealand products, services and much more!

Recognition programs to celebrate your sales achievements.

Please note our recruitment process : Due to the nature and urgency of this role, we're prioritising applicants who are based locally.

To be eligible, you must be a New Zealand citizen, resident, or hold a valid work visa with at least 18 months remaining.

As part of our commitment to a safe and secure workplace, we conduct criminal and credit background checks.

Please apply only if you're comfortable with this process.

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