Mail And Customer Services Officer -On Call

The main aspect of this role will be counter work and interacting with customers (mainly through parcel collection).

Working in our

• Manukau location
• , our
• Mail and Customer Service Officer
• deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone.

You'll champion our products and services, provide suggestions and access information for our customers.

Each day is busy and varied and will see you developing your problem-solving skills.We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa.

• Learning and development opportunities to help support your career goals
• A value's driven organisation that supports and respects its employees
• A safe and secure work environment
• What we need from you :
• Be available to work on call as and when required betweeen the days / hours of Monday to Friday 10 : 30am to 5pm.
• Reliable transport to get to to and from the Manukau branch
• Administration and data entry skills
• Confidence to interact with people from all backgrounds face to face, phone and email
• All applicants will be required to provide proof of their eligibility to work in New Zealand.

Any appointment will be subject to a satisfactory drug test and security check.

• NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are : Bring the real you- Stronger together- Deliver the best.The easiest way to use the Job Search is to enter one or more words as Keywords and the Job Search will find jobs with any of your keywords in the skills, position title or location.

However, the job search has more advanced searching capabilities that allows you to include, exclude or even match words together.A keyword is any word you wish to pinpoint in your search.

It may be a skill you have, a company you wish to work for, or the name of a particular project you want to look for.

### Spaces and Case SensitiveLeave one space only between words and do not include commas (

• ).

The search field is not case sensitive.

• Example :
• Account Management
• ### Intelligent Alias MatchingThis technology looks for and matches all commonly used / abbreviated terminology to ensure you get the maximum results to your search.
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• Accounts Receivable
• , the search will look for accounts
• rec
• and
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• ### Include a "Key" WordTo include a word in your search, place a plus sign (
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F.

• Example :
• Accounts +Management
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