Service Desk Team Member - The Warehouse, Wanaka (Part-Time)

Service Desk Team Member – The Warehouse, Wanaka (Part-time)

About the role

Hours of work are :

Sunday to Thursday : 8am to 2pm

This exciting and dynamic role is a perfect fit for someone who values exceptional customer service.

As a Customer Service Team Member, you'll be stationed at our in-store service desk, playing a pivotal role in ensuring our customers receive the highest level of service possible.

Your day-to-day responsibilities include answering customer inquiries and providing advice on processing returns, exchanges, refunds, and transfers.

You'll also support our Loss Prevention team by assisting with security measures and ensuring the safety of our store.

Additionally, you can help supervise and support the Checkout area as needed, ensuring all transactions run smoothly and efficiently.

We're looking for a team player with excellent communication skills, a positive attitude, and the ability to work well under pressure.

If you're passionate about delivering exceptional customer service and are ready to take on new challenges and opportunities, we want to hear from you!

Qualifications

Previous experience in retail, hospitality, or a customer-facing role

A positive, can-do attitude

Strong attention to detail

The ability to undertake heavy lifting, climb ladders, and be on your feet for long periods

What We Offer

We truly believe you can start here and go anywhere.

Here for Good Leave – spend a day in your community volunteering.

Team Card – giving significant savings at our brands.

Plus many more opportunities when you join us!

Seniority level

Entry level

Employment type

Part-time

Job function

Information Technology

Industries

Retail

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