Customer Services Consultant

OxfordFinance is part of the Turners Automotive Group. We provide flexible financial solutions for individuals and small to medium business customers that are easy to understand and simple to put in place.

Who would suit this role?

In this role, you will be the first point of contact for all inbound calls, assisting customers with their queries or re‑directing to other departments if required.

This opportunity will suit someone who has previous customer services experience and is comfortable working in a call centre environment. It goes without saying that you will possess clear and confident communication skills and understand the importance of delivering a high standard of customer services on every call.

What does the role entail?

• Receiving & handling inbound calls within agreed service levels;
• Assisting with insurance related enquiries & following up on unpaid premiums and / or cancellations;
• Management of all incoming mail and monitoring of general email inboxes.

What do we need from you?

What you get from us?

Watch the video below to check out what our people have to say about why they love working for us! ClickHere

Oxford Finance is an equal opportunities employer that encourages diversity in the workplace.

If you want to learn more about working for Oxford Finance browse the link below to our People Page :

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