Elder Care Advisor (Queenstown)(Customer Success Executive)

Elder Care Advisor (Queenstown)(Customer Success Executive)

Job Opportunity : Elder Care Advisor (Client Success Executive) - Healthcare / Aged Care

Location : Right above Kent Ridge MRT Station

Employment Type : Full-Time | 5-Day Work Week

About Anglo Caregivers

Anglo Caregivers is a purpose-driven company dedicated to helping seniors age well in the comfort of their own homes by connecting them with compassionate, live-in caregivers. For over 10 years, we've helped over 1,400 families in Singapore find reliable support. Our core philosophy is that true caregiving goes beyond physical tasks, emphasizing the personal connection and shared understanding between the caregiver and the elderly person. We are pioneers in specializing in both Mandarin- and English-speaking caregivers to foster this vital bond.

Why Join Us?

Are you a natural problem-solver with a knack for empathy and a passion for helping others? Do you have a knack for navigating sensitive conversations and turning complex processes into clear, simple steps?

We're looking for a dedicated Elder Care Advisor (Client Success Executive) to be the compassionate guide for families seeking high-quality live-in care. In this role, you won't just be answering calls—you'll be the expert families rely on, providing personalized consultations, matching them with the ideal caregiver, and managing the entire placement journey with professionalism and warmth.

• Young & Dynamic Team – Supportive and collaborative environment
• Meaningful Work – Help families find trusted caregivers for the elderly or persons with disabilities
• Convenient Location – Direct access from Kent Ridge MRT

What We Offer

Key Responsibilities : What You'll Do

As a Elder Care Advisor (Client Success Executive) , you will be the compassionate guide for families seeking live-in care. Your role is crucial in ensuring a seamless and supportive experience for both families and caregivers.

Who We're Looking For

We're looking for a caring and highly organized individual to join our team, regardless of your professional background. Whether your background is in nursing, hospitality or any other discipline, if you have the heart to serve and a passion for helping others, we'd love to hear from you.

Required Skills

You have strong written and spoken English. Proficiency in Bahasa Indonesia or Bahasa Melayu is a plus, as it helps with communication with our migrant domestic workers (MDWs). You are also confident using Adobe, Microsoft Office tools, and cloud-based CRM tools.

Work Experience

You have at least 2 years of relevant work experience in dealing with clients (such as customer service, sales, nursing, hospitality) in Singapore.

Education & Certification

You hold a minimum of a diploma in any field. You must be willing to obtain your CEI (Basic) certification , which we will fully sponsor the training and exam for.

If you're looking to build a career with purpose and make a real difference in people’s lives, we invite you to apply today.

Be part of a close-knit team making a difference in the lives of families and caregivers across Singapore.

Only shortlisted candidates will be contacted. Thank you for your interest.

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