Operations Support Officer

About the role | Mo tenei turanga mahi

The Operations Support Officer role is a fast-paced, frontline role which is vital to the Electoral Commission.

This role is responsible for providing timely, efficient, and quality support to the public who make enrolment related enquiries directly to the Electoral Commission, or that are escalated to the Commission from its call centre provider.

You also provide administrative support to the wider enrolment team and have a number of diverse tasks to complete.

This is a permanent role with a salary ranging from $61,550 - $68,390 depending on relevant skills and experience of the candidate.

This role will be based in Wellington CBD for 2026 with the possibility of location change in 2027.

This will be discussed at the interview stage.

About you | Mohou ake

To be successful in this busy role, you will be the kind of person who enjoys working as part of a team in a demanding environment.

You will have a customer focus background, be comfortable talking with customers over the phone and be able to able to prioritise your work.

What you'll be doing | He aha tau e mahi ana

• Public enquiries
• Relationship Management
• Customer service
• Project support

What you'll need to succeed | Ko nga mea ka hiahiatia e koe kia angitu

About the Electoral Commission | Te Kaitiaki Take Kowhiri

The Electoral Commission wants every New Zealander to trust, value and take part in parliamentary elections.

Here's your chance to contribute to New Zealand's democracy as part of a small team of electoral experts who design, build and implement processes and systems for Parliamentary elections and referenda.

It's an exciting and varied role within a team which is committed, supportive and hands-on.

Why join the Electoral Commission?

The Commission is building an inclusive strength focused culture where diversity is encouraged and valued, and we welcome applications from individuals of all backgrounds, orientations and identities.

We want to provide a flexible working environment where everyone feels valued and supported.

We are happy to discuss what works for you.

You will join a team who are here for the right reasons, and we are passionate about what we do.

What's next?

| He aha e whai ake nei

To read the job description, please click "Apply now!".

To apply, please submit a tailored CV and cover letter outlining your reasons for joining the Commission, highlighting your relevant skills and experience.

Applications close at 5pm, Wednesday 1 October 2025.

You must be legally allowed to work in New Zealand.

If you have any questions regarding the role, please contact

We will be reviewing applications as they are received and may progress with suitable applicants prior to the application closing date.