Branch Supervisor

Travvia is headed up by CEO Simon Birkenhead. JUCY was founded by two brothers in 2001 with 35 cars, a whiteboard, and a desire to give you the green light to have the time of your life. Our campervans grew across New Zealand and Australia where we have branches in 10 locations and an HQ in Auckland and Brisbane.

Today, we have over 3,000 JUCY  and Star RV vehicles and 10 locations across Australasia.

Are you ready to take the next step in your tourism career with one of New Zealand’s most iconic travel brands? Travvia – home to JUCY and Star RV – has an exciting opportunity for a vibrant, people-focused leader to join our Queenstown branch as a Branch Supervisor !

If you're a natural motivator with a knack for operational excellence and customer service, this could be your perfect fit. Bring your personality, energy, and leadership to help us deliver unforgettable experiences for travellers from all over the world.

What you’ll be doing :

As Branch Supervisor , you'll support the Branch Manager to lead daily operations and ensure everything runs like clockwork – from fleet management and vehicle safety to team coordination and sales. It’s a hands-on, fast-paced role where no two days are the same.

• Oversee key branch operations, including bookings, vehicle dispatch / returns, repairs, and maintenance.
• Deliver exceptional customer service to a global customer base.
• Guide customers through their vehicle handover – showing them how everything works with confidence and clarity.
• Drive results through upselling rental options and add-ons.
• Carry out basic pre-hire vehicle safety inspections (don’t worry, we’ll train you!).
• Help recruit, train, and support a high-performing team.
• Foster a culture of fun, teamwork, and outstanding service.
• Build strong relationships with internal and external stakeholders.

What we’re looking for :

What’s in it for you :

If you're ready to lead with passion and make your mark in one of New Zealand’s most loved tourism companies, apply now and tell us why you’d be a great fit for the Travvia team!