Customer Service Representative

Overview

Join to apply for the Customer Service Representative role at Stryker.

We're growing our Customer Service team and are looking for a trusted point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care.

This role is about building trust and delivering a consistently high standard of service.

Responsibilities

Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.

Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.

Champion Stryker's values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.

We consider people from all backgrounds – What matters most is your passion for helping others, your strong communication skills, and your ability to stay calm and focused under pressure.

Qualifications

This role requires commitment : if you've researched Stryker, understand our products and purpose, and are ready to dive in, you're likely a good fit.

You'll need to be proactive, engaging and excited to tackle problems in a fast-paced environment.

You should communicate with impact and energy.

We're looking for a collaborative problem-solver who can bring accountability and energy to their work and thrive in a team environment.

The role calls for presence, preparation and self-awareness; you'll be working with internal and external stakeholders, handling cases with confidence and initiative.

Why Join Us

When you join us, you're joining a mission to improve patient outcomes every day — and you'll enjoy a supportive environment where you can grow your career.

Benefits

Health care, financial wellbeing, and insurance options to help you stay healthy and secure.

Ongoing training and career development opportunities so you can keep growing.

Paid parental leave and volunteer days to support your life outside of work.

If you're interested in applying to the role, please write a few lines at the top of your CV answering, "Why do you want to join Stryker?"

Pay rate will not be below any applicable local minimum wage rates.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better.

The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes.

Stryker impacts more than 150 million patients annually.

Job Details

Seniority level : Entry level

Employment type : Full-time

Job function : Customer Service

Industries : Appliances, Electrical, and Electronics Manufacturing; Industrial Machinery Manufacturing; Medical Equipment Manufacturing

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