Store Manager

Looking for honest, hardworking and productive Store Manager to assist our Liquor

store.

This is permanent full time position offering

• hrs per week and requires availaibility

throughout the week including weekend with a hourly rate of $

Location is Raglan.

Need someone with fluent english and excellent communication skills.

Must have Duty manager certificate and Customer service experience in retail for 2 or 3 years.

Some of the key duties for this role includes :

Select, Recruit, Train and supervise store staff including sales representatives.

Foster a positive and inclusive work environment, motivating the team to achieve sale and service goals.

Ensure excellent shopping and service experience by greeting, assisting and resolving customer enquiries and issues.

Handle escalated Customer concern or complaints professionally and providing satisfactory resolutions.

Oversee daily store operations, including opening and closing procedures, cash handling and maintaining records.

Provide advice to customers , guiding them on products and services offered.

Achieve store sales target by monitoring and optimising sales performance.

Set competitive pricing strategies in line with company goals to drive revenue growth.

Formulate and implement marketing strategies and promotions to drive customer engagement and increase sale.

Analyse market trends to adjust marketing efforts and stay competitive.

Collaborate with suppliers to negotiate prices and ensure timely product availability.

Manage budgets, oversee inventory management including stock ordering.

Ensure accurate management of inventory, including conducting regular stock checks, managing and monitoring product displays.

Ensure compliance with occupational health and safety regulations.

At least 2 years of customer handling work experience / Duty Manager in retail.