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Telephone Operator Call Centre (Casual)

Telephone Operator Call Centre (Casual)

Te Whatu Ora - Health New Zealand Nelson MarlboroughNelson, New Zealand
4 days ago
Job description

Telephone Operator Call Centre, Nelson Hospital, CasualBring your administrativeexperience and customer focused skills to supporting health careBusy role for efficienttelephonists who enjoy multi-taskingDiverse role where no twodays are the same.Health New Zealand | Te Whatu Ora is firmly grounded in the principlesof Te Tiriti o Waitangi and is committed to building a health system thatserves all New Zealanders.About the RoleAs a Telephone Operator, you will be busy (24 / 7) working ina call centre environment answering thephones, covering after-hours reception duties, interacting with the public anddealing with emergency situations.We have day, evening and night shifts available.

Ideally you will havethe flexibility to work additional hours from time to time to assist withcovering staff leave and illness.The positions would appealto those who enjoy a challenge and look for job satisfaction.About the Team / Service / LocationOur team of 13 provide a 24 hour service to all patients,visitors and staff within Health New Zealand Nelson Marlborough.

A telephonistin the Call Centre has a diverse role and each shift is different.For more information on living and working in Nelson click hereAbout youAs a Telephone Operator, you will have a bright, friendly andoutgoing personality with great interpersonal skills and a strong customerservice focus.

You will be highly organised and efficient with the ability tomultitask and remain clam under pressure.We expect intermediate computer skills, ideally withPC based switchboard experience.

However, we will consider applications fromthose without switchboard experience, where an aptitude for this type of workcan be demonstrated, as full training will be given.Thesuccessful candidate must be eligible to work in New Zealand or hold a valid NZvisa at the time of applying.Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand.

We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community.

We welcome applications from our diverse Maori,Pacific, disabled, and rainbow communities.How to ApplyTo apply please click - apply now.

  • Allapplications must be submitted through our online careers - portal by 22 October 2025.If you have any questions about the role, please contactWe will review applications as received and may proceedwith the recruitment process, before the closing date of this advert.Job detailsJob Reference : Job Reference : R1N25-220Location : South Island - Nelson / Marlborough - Nelson

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Call Centre Operator • Nelson, New Zealand