UE Park Avenue International Pte Ltd is hiring a Full time Assistant Sales Manager role in Queenstown, Singapore. Apply now to be part of our team.
Requirements for this role :
Mon afternoon
Core Responsibilities
Develop measures to strengthen guest and / or customer portfolios
Analyse competitor landscape and customer demand to identify sales opportunities
Propose sales channels and network expansion plans
Review sales performance and evaluate effectiveness of sales strategies to improve sales
Qualify and develop sales leads
Participate in relevant industry events, trade exhibitions and sales trips for networking and lead generation
Manage sales channels to optimise sales
Monitor customer acquisition programmes
Handle escalated guests' and / or customers' enquiries and requests
Develop consultative selling and upselling strategies to identify guests' and / or customers' needs and increase sales
Review recommendations of products and services to match guests' and / or customers' needs
Conduct hotel inspections for clients
Prepare and present sales proposals and quotations
Conduct negotiation of sales contracts
Lead follow-up with customers to close sales
Prepare customised sales contracts in accordance with agreed terms and conditions
Collaborate with relevant departments to meet guests' and / or customers' requirements in the sales contracts
Develop action plans for guests' and / or customers' requests that deviate from signed sales contracts
Lead resolution of escalated guests' and / or customers' feedback and concerns
Review guests' and / or customers' feedback to propose improvements to enhance product and service offerings
Develop measures to enhance guest and / or customer retention and loyalty
Prepare regular and ad-hoc sales-related reports for management reviews
Support budget forecasting processes for the department
Manage financial budgets in accordance with departmental work plans
Guide staff in the conduct of sales engagements
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Assistant Manager • Queenstown, Otago, New Zealand