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Store Manager | Full-time | Auckland

Store Manager | Full-time | Auckland

LVMH GroupAuckland, Auckland, New Zealand
30+ days ago
Job description

Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. one of the world’s most recognizable luxury brands with close to 300 stores worldwide.

About the role

We are looking for a talented Store Manager from across the country to lead our luxury retail business in New Zealand. This is a rare opportunity to make your mark in Auckland.

As Store Manager, you will be responsible for driving the strategy of the store and providing direction to the store leadership and sales teams.

  • Analyze the performance of the business and determine a focused action plan to improve results, leveraging our clients, team, visual merchandising, product assortment, and in-store operations.
  • Provide a cohesive direction for the entire store team, through the utilization of the morning briefing and goal setting.
  • Drive a daily focus on providing feedback and coaching our teams to develop a winning culture.
  • Ensure a seamless and luxurious client experience is delivered in store consistently, responding to feedback as it arises.
  • Develop a client development plan to engage and grow our high-value and VIP clients, utilizing the team to build long-term meaningful relationships.

The ideal candidate will have :

  • Minimum five years’ experience leading teams of at least 15 people in a retail or client-focused environment (e.g., hospitality, events, banking).
  • Experience in sales generation and managing the achievement of sales results.
  • Experience working towards targets and KPIs.
  • Experience in partnering with high-net-worth individuals in a selling environment.
  • The ability to inspire trust, integrity, fairness, and professionalism both with clients and staff members.
  • Proven ability and desire to work in a fast-paced, changing environment.
  • Flexibility to work in various roles based on business needs (sales floor, operations, etc.).
  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
  • In-depth technical knowledge of precious metals and gemstones will be highly advantageous.

    • Why Tiffany?

  • Generous salary & bonus, incentives, employee discounts, and milestone gifts.
  • High-performing, caring, fun, and dynamic team.
  • Culture focused on wellbeing, innovation, and growth.
  • Endless career opportunities within the largest luxury group - LVMH!
  • Continuous training and individual up-skilling opportunities.
  • Great mentoring from highly experienced management team.

    • Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft, and joy in designs that endure across generations.

    As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, heritage and innovation, optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

    Crafting Dreams Starts With Yours

    At LVMH, people make the difference in the art of crafting dreams.

    Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious mindset. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.

    Join us at LVMH, where your talent is at the heart of our collective successes.

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