A fast-scaling SaaS company seeks a senior leader to drive their global customer experience vision. This role focuses on transforming customer journeys through actionable insights in analytics and customer satisfaction. Candidates should have over 10 years in CX, specializing in B2B SaaS, with expertise in analytics tools such as Gainsight and HubSpot. The position offers work from home options and aims to empower users through ethical practices.
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Global Leader Remote • WorkFromHome, Taranaki, New Zealand