Personal Banking Advisor - Albany, WA

Personal Banking Advisor – Albany Branch

Permanent full-time opportunity available at Westpac’s Albany branch.

Welcome to a culture that celebrates who you are and what you bring.

Work as part of your local community.

Bring your best‑self to connect with customers from all walks of life.

Job Description

As a Personal Banking Advisor, you’ll be at the heart of our branch network, welcoming our customers to Westpac and engaging in meaningful conversations to uncover their needs and provide them with tailored banking solutions.

You will utilise your product knowledge to assist customers in achieving their financial goals – both in-person and over the phone – and referring them on to our specialised Banking teams when necessary.

This is a rewarding role which will see your dedication and expertise empower customers to make the most of their money, each and every day!

This is a full-time, branch-based role and the hours are across and inclusive of Monday to Friday.

What we’re looking for

• Customer service and sales experience, ideally in a customer-facing / phone-based role with experience of working to targets.
• Resilience, with an ability to remain calm and composed whilst managing challenging situations.
• Comfortable in working towards sales / referral targets and calling customers over the phone.
• Numerical capability, ideally with proficiency in cash handling and counting, with ability to complete financial transactions with accuracy.
• An energetic personality coupled with a genuine passion for helping people!
• The will to learn and adapt to new banking procedures and technologies.

Benefits & Support

To get started, simply click on the APPLY or APPLY NOW button.

Inclusive Community

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and / or needing Accessibility Requirements" page on our website.

Seniority Level

Not Applicable.

Employment Type

Full-time.

Job Function

Sales, Business Development, and Education.

Industries

Banking, Financial Services, and Investment Banking.

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