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Business Process Analyst

Business Process Analyst

PST.AGWorkFromHome, Waikato, New Zealand
2 days ago
Job description

We are seeking a part-time Process Documentation Specialist to join our team on a contract basis. Your mission is to systematically capture, structure, and document business processes in close collaboration with C-level executives and key stakeholders. Your work will drive clarity and transparency across our global operations.

Job details :

  • Job Type : Contract
  • Contract length : 3 months (Possible extension)
  • Hours / Timezone : 20-40 hours a week / CEST
  • Work Location : Remote

Duties :

  • Process Modeling : Create and maintain detailed business process documentation using BPMN 2.0 standards (text + diagrams). Identify and define required input / output documents within workflows.
  • Stakeholder Collaboration : Lead and facilitate meetings with C-level executives to extract, structure, and synthesize discussions into clear documentation. Translate complex information into actionable and easy-to-understand process documents.
  • Knowledge Management : Publish finalized and validated process documentation in the company's central Wiki (e.g., Confluence or MediaWiki).

    • Qualifications :

  • Bachelor's degree
  • Experience using AI language models (e.g., gemini, deepseek, ChatGPT or others) for document QA and quality checks
  • Familiarity with Wiki platforms such as Confluence or MediaWiki

    • Must Haves :

  • Certified proficiency in BPMN 2.0
  • Demonstrated experience documenting complex processes for senior leadership
  • Fluent English (C1+ level) – primary language for documentation
  • Ability to simplify and visualize complex workflows effectively
  • Detail-oriented approach to validating logical consistency in process documentation
  • Outstanding structured writing skills with high attention to clarity and precision

    • Nice To Have :

  • Experience with process automation tools (e.g., Camunda, Signavio or others)
  • Basic prompt engineering skills for AI-enhanced validation
  • Industry knowledge in IT, software, or data-driven sectors
  • Business German (B2 / C1 level) – essential for C-level communication with German-based stakeholders

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    Analyst • WorkFromHome, Waikato, New Zealand