Engineering Director, Professional Services (Mi, Il, In, Mn, Wi, Oh)

Engineering Director, Professional Services (MI, IL, IN, MN, WI, OH)

Presidio, Where Teamwork and Innovation Shape the Future

At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI.

We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights.

Role

The Engineering Director works with the Presidio Sales and Engineering organizations, customers, and manufacturing partners for the purpose of transforming the customer experience through effective ownership and delivery of Presidio services to match customer outcomes and success criteria.

The Engineering Director will manage activities and people associated with project delivery success factors : profitability, resource utilization, on-time, on-budget and most of all, client satisfaction.

The leader selected will identify and build additional opportunities by fostering and expanding client relationships, cultivating additional revenue opportunities and collaborating with the sales team(s) to monetize those opportunities.

The Engineering Director will partner with Sales Management, the Client Engagement Services and Delivery Operations organizations and their peer group across the company to develop and hone service delivery and solution offerings that are attractive to our customers and partners and are scalable and profitable for Presidio.

This position will be based in the Central Region of the United States (Chicago, IL; Milwaukee, WI; Minneapolis, MN; Indianapolis, IN; Detroit or Grand Rapids, MI; Columbus or Cleveland, OH).

This role will include up to 25% travel.

Responsibilities

Maintain high customer satisfaction with post-sales delivery of professional services including implementation, optimization, and assessment services

Develop the technical expertise, professional acumen, and efficient operations of the service delivery team

Help develop Presidio's professional services portfolio including extensions and modifications to existing offerings

Develop relationships with key customers to ensure Presidio adapts its services and offers to their needs

Manage all elements of the business including adherence to key KPIs, revenue goals and profit goals

Recruit, hire, develop and retain the best talent in our profession

Support the professional development goals of each member of our Engineering team

Ensure that the skills and capabilities of the team adhere to Presidio's strategic sales objectives and go-to-market strategy

Develop, maintain, and manage highly capable sub-contractor partnerships

Create and foster a culture of Excellence and Continuous Improvement

Required Skills And Professional Experience

Bachelor's degree or equivalent experience and / or military experience

Must have 10 years of progressively successful career progression within an IT-related industry

Must have 5+ years of managing technical teams

Broad knowledge of enterprise networks, mobility, security, data center, and cloud technologies

Experience working with Manufacturer Partners including Cisco, Palo Alto, HPE, Juniper, Aruba, Arista, Fortinet, etc.

Strong leadership experience; experience leading managing consultants as well as individual contributors

Operational execution excellence

Previous success in managing and delivering technology projects with high quality, on time and under budget.

Experience in service delivery, technical troubleshooting, project management, people management, OEM partner engagement, and outstanding customer service

Previous success managing profit and loss for a line of business

Previous success in relationship-building roles

A bias for action and sense of urgency

Preferred Skills & Experience

Experience working in a professional services setting

Working Conditions

Fast-paced, dynamic environment.

May require 25%+ travel for client meetings or conferences.

This role is pivotal in ensuring that the organization effectively meets client needs through innovative technical solutions and strong leadership

Your future at Presidio

Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what's possible.

With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real.

Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

About Presidio

At Presidio, speed and quality meet technology and innovation.

Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing.

Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk.

Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally.

For more information, visit .

Applications will be accepted on a rolling basis.

Seniority level

Director

Employment type

Full-time

Job function

Consulting, Information Technology, and Sales

Industries

IT Services and IT Consulting

Equal Opportunity / Diversity Statement

Presidio is an Equal Opportunity / Affimative Action Employer / VEVRAA Federal Contractor.

All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.

To read more about discrimination protections under Federal Law, please visit : .

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings.

State Employment Services, please provide priority referrals to

Notice to Massachusetts Candidates : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note : Presidio does not accept unsolicited agency resumes / CVs.

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