Management Assistant – Franchise Industry

Are you organised, proactive, and ready to take on a role with real variety? We’re looking for a Management Assistant to support our nationwide franchise network from our National Office in East Tāmaki.

This newly created position offers a diverse mix of responsibilities across franchising, marketing, and key operational functions – ideal for someone who enjoys a dynamic environment and working across multiple parts of the business.

Reporting to the General Manager – Commercial, you’ll play a key role in keeping our franchise system running smoothly while assisting with a wide range of corporate and marketing activities. It’s a dynamic opportunity to grow your skills, contribute to meaningful projects, and be part of a respected international brand.

About PIRTEK

PIRTEK is one of the world’s leading industrial franchise systems, specialising in on-site hydraulic and industrial hose services. Our franchises provide 24 / 7 mobile breakdown support, high-quality hose assemblies, fittings, and industrial solutions that keep essential machinery operating across New Zealand.

With over three decades of success in New Zealand, we’re part of a respected global network known for outstanding customer service, trusted technical expertise, and reliable, high-quality products. Our work spans industries such as transport, agriculture, forestry, marine, civil construction, and more.

Each PIRTEK franchise is locally owned and operated, supported by the strength, standards, and systems of an international brand.

This role sits within Pirtek New Zealand Limited, the franchisor. As the national support office, we provide leadership, governance, marketing, compliance, sales and operational support to our network of franchises throughout the country.

As a franchisor, we take pride in being enterprising, reliable, and committed to continuous improvement. We are growing our team and looking for a proactive, detail-oriented Management Assistant to join us in East Tāmaki. Your work will help support the ongoing success and growth of our franchise network.

About the Role

As the Management Assistant, you’ll play a key role in supporting the day-to-day and long-term operations of our national franchise system. This position offers a dynamic blend of administration, coordination, and project involvement, giving you valuable exposure to many aspects of the business.

You’ll work closely with management, franchisees, and external partners to ensure processes run smoothly, deadlines are met, and the PIRTEK brand continues to thrive nationwide.

Your responsibilities will include :

• Franchise Administration : Preparing franchise documentation and agreements, maintaining accurate records, supporting communications, and compiling performance data and reports.
• Franchise Onboarding : Supporting the setup of new franchisees by coordinating timelines and ensuring all documentation and operational requirements are completed.
• Marketing and Events Support : Assisting the Marketing and Communications Lead with corporate events, sponsorship activity, conferences, trade shows, brand compliance, and promotional merchandise.
• Executive Assistance : Providing general administrative support to the General Manager – Commercial, and Chief Executive Officer.
• Project Coordination : Assisting with internal projects related to franchise development, marketing initiatives, and process improvements.
• Office and Calendar Management : Coordinating meetings, managing schedules, and helping maintain effective communication across departments.

About You

You enjoy variety, thrive in a collaborative environment, and take pride in being someone others can rely on. Professional, organised, and adaptable, you’re confident juggling multiple priorities while keeping quality and accuracy front of mind.

This role is ideal for someone who has recently completed a business degree (or similar), has some practical experience, and is keen to build a broad foundation across franchising, marketing, operations, and corporate support.

You’ll bring :

Why Join Us?

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