Our team thrives on collaboration, precision, and a shared commitment to patient safety.
We work closely together to support global post-marketing safety surveillance, ensuring medical enquiries are handled with care, safety reports are processed accurately, and all activities align with international regulations.
With a culture rooted in accountability, continuous learning, and quality excellence, we take pride in safeguarding patients worldwide while supporting each other in a dynamic, highly regulated environment.
Every medicine manufactured doesn't just represent scientific innovation, it represents a patient relying on it to be safe.
This role is critical in ensuring that once products reach the market, their safety continues to be monitored with the highest standards of care.
By supporting worldwide post-marketing safety surveillance, responding to medical enquiries, and ensuring timely, accurate reporting of safety data, this position plays a vital part in protecting patient health and maintaining trust in our medicines.
Active participation in audits and strict compliance with global regulations ensures that we uphold our responsibility to patients, regulators, and the communities we serve.
What you\'ll do
Support pharmacovigilance (PV) activities in line with legislation, SOPs, and global regulations, including participation in audits / inspections, compliance monitoring, SOP authoring, and maintaining the PV Quality Management System.
Coordinate with vendors and business partners on adverse event reporting, enquiry handling, Safety Data Exchange Agreements (SDEAs), and related compliance activities.
Contribute to safety documentation such as safety management plans, update reports, datasheets, CMI s, training materials, and regulatory responses to emerging safety concerns.
Provide medical information services by responding to internal / external enquiries, reconciling responses, and supporting safety data analysis and regulatory submissions.
Carry out general administrative tasks including reporting, maintaining records, and monitoring safety updates from regulatory authorities.
What you\'ll bring
Degree in Pharmacy
or a medical field, with
knowledge of GCP, ICH, Medsafe, TGA, FDA and EMA.
Understanding of local and international PV guidelines & requirements will be beneficial
1+ year Experience in pharmacovigilance
is preferred
Proficiency in medical database searching.
Strong
analytical, problem-solving, and decision-making
skills with high
attention to detail
Excellent written
communication
, interpersonal, planning, and organisational abilities.
Proficient in
Microsoft Office
, able to work under pressure, take initiative, and contribute effectively to team success
Award-winning culture
Career growth
Extra leave
Parental perks
Security matters
Feel good with THRIVE
Exclusive discounts
About Us
At Douglas, we\'re more than just a company—we\'re a community of people driven to make a difference.
We\'re proud to be one of New Zealand\'s biggest pharmaceutical success stories, and we\'re growing globally.
Privately owned and future-focused, our team of 700 includes scientists, engineers, and all kinds of experts, working together to create high-quality healthcare products that help people around the world.
Come join us on this mission to improve lives!
Next Steps
If you\'re invited to complete a video interview as the next stage of your application, we\'d love you to embrace it.
Video interviews allow more people the opportunity to demonstrate their abilities to the hiring manager in a new and innovative way, giving you a better chance of securing your ideal role.
Relax, be yourself and don\'t worry, we all feel a bit awkward in front of the camera.
Please note, applications may close early due to high interest.
Don\'t miss out - apply now!
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Associate • Auckland, New Zealand