Business Support Officer

About the role

We're looking for a proactive and adaptable Business Support Officer to join our Environmental Protection Services team.

In this role, you'll be at the heart of our operations, supporting technical officers, streamlining processes, and ensuring our community receives exceptional service.

You'll be the go-to person for administrative coordination, data reporting, and customer service, helping the team deliver on important environmental, public health, and regulatory work.

This is a full-time role (40 hours per week, Monday to Friday) where you'll collaborate with a supportive team, take initiative, and contribute to shared goals while enjoying your work.

Your key responsibilities will include :

Manage day-to-day coordination for the team, ensuring smooth workflows.

Prepare accurate reports and maintain up-to-date information systems.

Support the administration of licensing, inspections, and compliance activities.

Contribute to continuous improvement by identifying smarter, more efficient ways of working.

Build positive relationships across teams and with our community.

About you

You are a collaborative and solutions-focused professional who enjoys working with others to achieve shared goals.

You are tech-savvy, and open to learn new and emerging technology.

Your strong organisational skills, attention to detail, and ability to adapt quickly make you a valuable team member.

You take initiative, embrace change, and seek ways to improve processes while maintaining a positive and customer-centric approach.

To succeed in this role, you'll bring :

Confidence in using Microsoft applications, especially Outlook and Excel.

Strong organisational skills and attention to detail.

Excellent written and verbal communication abilities.

A proactive mindset with the ability to identify and implement process improvements.

A team-oriented approach with a willingness to support and uplift those around you.

The ability to work efficiently in a fast-moving environment while still enjoying what you do!

About us

Palmerston North (or as we like to call it, Palmy) is a growing, innovative and exciting city.

With small city benefits and big city ambition, Palmy has secured its place on the map as a creative and exciting city, with leading innovation and developments!

We're proud to be a city that includes, supports, connects and uses the talents of the whole community in our pursuit to provide a connected and safe community.

We're also a future-focused city who cares about enhancing our natural and built environment.

Our future looks bright, it looks vibrant and progressive.

What we offer

Competitive salary between $60,480 and $65,947, plus a 3% Kiwisaver employer contribution (where eligible)

5 weeks annual leave and a community service day

Long service leave after qualifying periods

Paid parental leave benefits

Supportive work environment that values work-life balance

Annual flu vaccinations and subsidised health and eye checks

Onsite café, staff gym and wellness space

Study leave, professional memberships, and fees support

The opportunity to make a real difference in the future of a vibrant, growing city

We are an Equal Employment Opportunity Employer and welcome applications from all those suitably qualified for this position.

#J-

• Ljbffr