Lead EUC Engineer

We are seeking a highly skilled onsite Lead EUC Engineer with extensive product and domain knowledge and a strong background in endpoint, security, and identity. The ideal candidate will have a customer service mentality, the ability to mentor team members, and a proven track record of success in delivering solutions for complex requirements.

This is a NZ based, onsite 5-days per week at a customer location in Auckland CBD. Occasional travel around Auckland and the surrounding jurisdictions will be required.

Overview of Mobile Mentor

Mobile Mentor is on a mission to empower modern hybrid workers to be more secure and productive by using Microsoft technology. Millions of companies are embracing hybrid work arrangements and need our help to secure all their devices and support their employees to be productive, wherever they work.

Mobile Mentor was named Microsoft’s 2021 Global Partner of the Year for Modern Endpoint Management and was a runner up in 2022, 2023, 2024, and 2025! We are a global leader in the endpoint ecosystem—securing all devices, apps, and data, and providing world‑class support to modern workers who use Microsoft 365. As a Microsoft Elite partner, we have an exciting portfolio of services for the modern workforce, and we have a proven growth strategy that is based on a go‑to‑Market partnership with Microsoft. We are a Microsoft Security Solutions partner and expect to continue growing our capability & capacity in this space.

We have operations in the USA, Australia, and New Zealand, and we operate as one global team serving our customers remotely across geographies and time zones. Join our team and accelerate your career with an exciting international company!

Key Responsibilities

• Act as the technical lead and mentor for the on‑site EUC team.
• Work alongside architecture and senior engineering teams and lead implementation of new features and changes.
• Collaborate with the Technical Account Manager to define future roadmaps.

Deployment & Configuration

Device & Application Management

Operational Support

Documentation & Knowledge Transfer

Skills and Qualifications

Certifications

Why Join Us

Interpersonal Skills

People Oriented

You have a friendly, patient, and encouraging manner with customers, suppliers, and colleagues. You put people before technology.

Structured Thinker

You have a natural ability to absorb technical issues and simplify complexity for the customer. You are a lifelong learner.

Team Player

You make a valued contribution to the team and are willing and flexible to meet its changing needs.

Emotionally Mature

You can withstand all kinds of feedback, are honest and have a good sense of humour.

Organized

You can juggle several demands and stay cool.

Flexible

You can adapt to meet the needs of a dynamic business.

Assertive

You are pro‑active and able to stand your ground when challenged.

Passionate

You display passion and drive that is obvious to others. You are particularly passionate about people, Microsoft technologies, delivering great results, and great customer service.

Responsible

You do not need to micro‑managed and are ready to be given responsibility and trusted to consistently deliver great results.

Adaptable

You listen to new ideas and can adapt to different situations.

Entrepreneurial Spirit

You enjoy the dynamics of a small company and can cope with the emotional highs and lows.

Personal Learning

You have a strong need for ongoing self‑development, setting an example for knowledge sharing and learning.

Energy

You are intrinsically motivated and bring personal drive to your work so that you create momentum around your chosen agenda.

#J-18808-Ljbffr