Assessor

Mō mātou | About us

Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values :

We put  Tamariki first

We believe Aroha is vital

We respect the  Mana of people

We are  Tika and Pono

We value  Whakapapa

We recognise that  Oranga is a journey

Mō te tūnga | About the role

Join our team as an Assessor, where you'll play a crucial role in ensuring compliance with the Privacy Act and Official Information Act. You will be responding to customers who request the information we hold about them.

You'll communicate effectively with customers, and other Oranga Tamariki teams and external agencies.

Key responsibilities include :

• Make confident, sound decisions
• Apply the principles of the Privacy Act 2020
• Strong attention to detail with accuracy
• Handling sensitive and confidential information
• Building strong team relationships and providing excellent customer service
• Knowledge and experience working with standard office software products e.g. Word, Excel
• Ability to work autonomously

Mōu | About you

We’re looking for someone with :

• Strong organisational and time management skills
• Proven experience in customer service and information management
• Excellent communication skills
• Resilience, flexibility and adaptability to changing priorities
• A team-focused attitude and a sense of humour
• Experience with problem solving, dealing with issues, and identifying solutions
• Sensitivity and understanding of cross-cultural practices in particular; knowledge of tikanga Māori, and Pacific peoples' culture
• Have a private office space with fast reliable internet access
• A relevant tertiary qualification or equivalent work experience is preferable but not essential

Nōu te rourou | What's in it for you

Oranga Tamariki offer a step-based remuneration package, that offers progression annually for experience through tenure. nnual remuneration for this position starts between $62,500 and $65,639 dependant on experience.

We offer a vibrant and supportive team, that values continuous improvement, flexible work options, and a genuine commitment to wellbeing. We offer significant coaching and professional development so that you can thrive and grow. We welcome diversity and are committed to working in an inclusive and respectful way.

To see all the benefits of working for Oranga Tamariki, please visit